About

The Bright & Shining Star in Automotive Service

Meet Our Springfield Auto Repair Team!

At Complete Automotive, our Springfield auto repair team takes pride in bringing you the best auto service around! Owners Carl and Maureen Hutchinson believe in “Golden Rule” customer service, so you can expect the best treatment at our shop! We’re invested in continual learning, so all of our team members and technicians receive ongoing training so that you experience the very best in auto repair. Springfield customers trust us with their auto services, and we take pride in building long-term customer relationships.

Let our team give your car the quality service it deserves! Call our team today (417) 866-6957 or schedule an appointment online for your next Springfield auto repair service!


Carl Hutchinson, Owner

Carl has been the car industry since 1982, but has worked on vehicles long before that time. He has a passion for engineering, for understanding how vehicles run, and for diagnosing problems. Earlier in his career, Carl worked on carburetors and eventually became an expert in diagnostics for all vehicle makes and models. Carl’s experience in the automotive industry led him to his position as our shop owner, where he works every day to provide quality, valuable service to all customers.


Maureen Hutchinson, Owner

Maureen has been in the car industry since 2008, with previous work in cosmetology. She has a passion for great customer service and enjoys helping customers from Springfield and the surrounding communities. Maureen particularly likes adding a female touch to the shop and automotive repair industry, and she is glad to see that influence on automotive service. Some of Maureen’s hobbies include going to the lake, fishing, and hiking, making jewelry, and traveling. Carl and Maureen also enjoy activities with their sons, Tyler and Trey.


Daniel Smith, Master ASE Technician

Daniel has over 15 years of experience and specializes in electronics, driveability, heating/air-conditioning systems, and diesel repair. Not only is Daniel an ASE Master Technician, but he is also Hy-Rail certified. Outside of the shop, Daniel enjoys spending time with his wife and children, serving at his church, and traveling all over the world – he has been to Russia, Afghanistan, Germany, and over 40 states in the US!


Alan Gastineau, Master ASE Technician

Alan has been part of our Springfield auto repair team for over three years and is a Dean’s list graduate from the local OTC Program. He is an ASE Certified Master Technician and always produces great quality work on customer vehicles. In his spare time, Alan enjoys spending time with his wife and new daughter and participating in outdoor activities in the Ozarks, such as hunting, fishing, riding four wheelers, and camping.


Charles “Chuck” Thompson, ASE Under Car Specialist

Chuck is one of our newer members on the team and has over 30 years of automotive experience. We are happy to have him as our undercar specialist who provides all of our customers’ vehicles with the best in suspension, brake, alignment, and exhaust system services. When he is not at the shop, Chuck enjoys fishing, camping, vacationing with his wife, and spending time with his children and grandchildren.


Mark Kiser, Service AdvisorMark joined our Complete Automotive team back in November of 2015 as our Service Advisor.  He has a great passion to help others and is a great asset to the automotive industry and our team and loves what he does!  He has 4 beautiful children, and enjoys playing in horseshoe tournaments and can talk football, football, football!  Come by and meet Mark and catch his amazing zest for life!

Matt Milnickel G/S Technician Matt relocated here from Michigan. He enjoyed traveling the United States as a truck driver. He enjoys watching football and playing golf. Matt is looking forward to starting a family here in the Ozarks.

Mike Burgess Service Advisor Mike has been in the Automotive Business for many years as a Customer Service Advisor. His expertise is in Tires, Alignments and Lift Kits. Mike loves to spend time with his children and operating a Flea Market booth with his wife.

Dennis Waggoner, Part Time Shuttle Driver and Maintenance SpecialistDennis is an ordained minister of the Awaken The Nations Ministry, division of Assemblies of God, and is currently enrolled in continuing education. Dennis is a retired truck driver with many miles of safe driving. Dennis enjoys spending time with his four grandchildren and being involved in his church men’s ministry. His hobbies include Nascar and fishing. Dennis also enjoys a good steak and peanut butter cookies.

Peggy Oitker, Part Time Shuttle Driver and Office AdministratorPeggy is recently retired from her office management duties at a local business. Her background in customer relations and office administration is a huge addition to our company. Always with a friendly smile and willingness to help. Peggy enjoys spending time with her family, hiking, watching baseball and football.

Michael Andrews, TechnicianMichael is a graduate of Ozark High School and is formally trained in local Automotive Repair Business. He holds Factory Chrysler Training Certificates and specializes in preventive maintenance and repairs. His experience includes: building Air Conditioning Systems for a local manufacture of Limousines. His hobbies include fishing and have done well in local tournaments.