Trusted Google Reviews Left by Our Customers
We've been going to Complete Automotive for all of our repairs since we moved here in 2013, and we will always be back. They are friendly, thorough, and courteous from the moment we call to the moment we leave with our vehicle. The last time I was in there, I needed a ride to the gym. The shuttle was already out, so Carl himself drove me. Mark is usually the one who communicates the repairs needed, and prioritizes them if need be. I always end conversations with him feeling relieved, grateful, and completely aware of what's happening. We trust them implicitly and recommend their services to the highest degree.
Complete Automotive was very considerate of my time that I needed my car. Their customer service was amazing! They were able to fix the issue with my car and they did a great job with it! The cost was reasonable for the job repair, and better yet, they shuttled my back to apartment so I wouldn't have to stay the entire time the car was being fixed. Overall, my experience of Complete Automotive was positive and I will definitely be going back for any future issues with my car.
I had gone to a different place before this, where they had attempted to take advantage of my lack of knowledge by listing out many things I didn't actually need. Went here for a second opinion, and it is remarkable what the difference was! Professional and friendly, and then only told me the things I really needed- and then took the time to tell me what everything was and list the order they would get things done if I couldn't afford it all. Great people and place to go for anyone, but especially if you don't know a lot of it!
I highly recommend Complete Automotive @ 2238 E. Chestnut to everyone!. We have a daughter that goes to school in Springfield and we are in St. Louis and the power in her car completely shut down this past weekend. AAA towed her car to them and we could not have asked for a better group of people to service her car. Mark was the best. I had to call him numerous times and he never acted annoyed and I am sure it got annoying. They were completely honest and so accommodating. They made us feel very much at ease being 3 hours away and trusting them to assess the car and not take advantage of the situation. Also, if you have a college student away from home I would not hesitate at all to call on Complete Automotive. They are very trustworthy and honest. Thank you again for all of your help!
Very impressed with service, came highly recommended, spent several hours there, they made sure I was comfortable, offered drinks or snacks, even offered to take me somewhere if I needed to go. I listened to the service offered to customers as they came in through the day and the respect and compassion no matter what the circumstances left me in awe and respect for each and every one of the employees. I received excellent service and would highly recommend. Five stars definately!!