Trusted Google Reviews Left by Our Customers
At Complete Automotive, you get extraordinary service for a routine maintenance! I took my F-150 to them to get my oil change vs. driving all the way to Marshfield (which is where I purchased my truck). The service was excellent and quick. They changed my oil & air filter, topped off my fluids, and checked the air in my tires all for a reasonable price. The staff there is efficient, polite, and friendly. The Service Adviser, Mark Kiser, is particularly well spoken. He explained the process to me in my terms where I could I understand. This was the first time my oil change was actually a pleasant experience. I will definitely be going back. I recommend Complete Automotive to all my friends and family.
Driving from Dallas to Michigan and my TPMS went off. The car is new and I can't rely on the gauges at gas stations so I called up, Danielle answered and said to bring it in. Not only did they adjust my tires, they also topped off my fluids free of charge and wished me a safe trip. This was my first experience that didn't end in trying to upsell unnecessary services or lying about what was wrong with my vehicle. The people at Complete Automotive Springfield are kind, honest individuals and if they treat a nonpaying customer this well, I bet they do everything they can to take care of those with serious vehicle problems.
I needed an inspection to get my tags renewed, and Complete Automotive was very friendly and easy to set up an appointment. They have complementary WIFI that I used while I waited on my car.
I got the news that no one really wants to hear - the car didn't pass inspection, and needed some repairs, first. They explained the required repairs, and the suggested (optional repairs). Despite the unfavorable situation, the shop was great to deal with and I would go back again if/when needed!