Springfield Auto Repair

Complete Automotive is THE BEST. Both my vehicles are well-maintained there. One has 402,000+ miles. A coolant leak was quickly taken care of. I received my military discount, as well as "Carl's Cash" discount coupons (for previous services done). It was affordable and done well. Thank you, Complete Automotive, for all you do!!

Diagnostics revealed the alternator issue, but also revealed an oil leak. Everything repaired at a reasonable rate.

I paid $12 for a basic State Inspection. Took a lot longer, so I was real worried I was about to be charged for something I didn't agree to (it's happened before at other shops in town). I learned that they treat their State Inspections just like their full Service Inspections, because they've found that their customers prefer to be more informed. Jesse compiled and delivered a detailed multi-page document with all items of concern ranked by severity, and with a quote for each item. Fantastic experience, and I WILL be coming back here. I might say that I won't get my State Inspections anywhere else.

I called Complete Automotive from the side of the road & got an immediate callback. Galen at the Chestnut Expressway location was friendly, knowledgeable and super helpful to me through a very scary process, transmission issues. I couldn't ask for better customer service. He really went above and beyond. The inspection was thorough and pinpointed the issues immediately. I would recommend Complete Automotive to anyone who values hands on , quality service with a compassionate nature. Thank you so much! Heidi Sanders

Got right in and they were all super friendly! Definitely recommend!

This was my first time going to Complete Automotive, and they went above and beyond helping me out. They helped me find a tow for my car, communicated openly to me the entire time the services and costs, and fixed my car very quickly. I will be going to complete automotive in the future for any auto issues.

Super friendly and professional.

Honest, straightforward, and kind. The team communicated with me openly and discussed all my options so I understood clearly. I was taken care of immediately even without an appointment. Thank you for a great experience!