Springfield Auto Repair

My brake caliper had locked up and as luck would have it, I was by Complete Automotive. I was told that they were booked for the day but would get it in as soon as possible. Not only did they get it in but they had it ready by the end of the day. Carl and his team were professionals and great to work with.

My car had a dead battery, and I had it towed to Complete Automotive. Mark made the arrangements for me to be taken care of quickly, and I felt like I got the call that it was fixed before the tow truck driver was even gone! Always professional and courteous service from this place. Recommend!

Thanks again for a job well done and kudos to Jim for the quick response and communication concerning the work needing done. Thanks!

Staff is friendly and professional. They are good about giving estimates, communicating on the status, and getting the work done quickly.

As always, Carl and Mark, and the rest of the team at Complete Automotive as done a wonderful job working on my BMW X5. They're by far the most knowledgeable, cost effective, and time efficient mechanics I have ever met!The rating only gives 5 stars!!!! I would give them 500 stars!

I travel a lot on the road and was stopping in Springfield for a few days. I needed some car repairs done on my 1999 Volvo S70. I googled area repair shops, and the reviews and ratings for Complete Automotive were impressive so I called to explain what my needs were. Jim was extremely nice and professional, cool, calm and collected. I went ahead and made an appointment, and from my arrival to the finished repair, I was very impressed and pleased with this shop's service. Will definitely use them again.

These folks know how to take care of their customers, and even better they know cars. I'm a long time customer that will continue to bring my vehicle back here anytime it needs service.

Outstanding service! Very thorough.

Complete Automotive is our first choice for auto care. The staff is friendly and knowledgeable, appointments are kept in a timely fashion, and the owners, Carl and Maureen are the BEST! They work hard to make sure their customers have a good experience, and they continue to attend seminars to stay up to the minute on car care practices.

Friendly, excellent to work with and great communication. Reasonable rates and quality work. What more can you ask for. Thank you. I'll be back but not like the terminator.