Springfield Auto Repair

I have had multiple repairs done at Complete Automotive. The staff is friendly and always communicate progress throughout the repair process. I especially like the photo documentation of the repair or inspection. I appreciate technician Scott’s attention to detail and he even took time to vacuum/ clean the car on couple occasions I recommend Complete Automotive to anyone who is looking for quality automotive care at a fair price

A couple months ago my 2005 Rav 4 started acting up on me. I’m not a car person, all I knew was that the car was old and that it was probably going to be a painful and probably expensive process to keep it going. My mom had used Complete Automotive previously and had said they had treated her very well, so that’s why when my vehicle started having problems that’s where I headed. To try to make a long story short, Complete Automotive did absolutely everything they could to not only get my vehicle safely back on the road and inspection ready, but to deal with me being admittedly overwhelmed and emotional. I’ll definitely be going back for any of my car maintenance needs. The service is great, but the people who work there are out of this world. I highly recommend Complete Automotive.

Awesome place

Amazing service through and through. I moved to Springfield from out of state and this was my first shop to try out for general vehicle maintenance. Four years later, this is still the only shop I have had my vehicles serviced from. Everyone from the front desk to the technicians in the back are extremely professional, friendly and helpful. I could not be happier with the service provided from Complete Automotive. Huge shoutout to Mark and Tori at the front desk, you two are the best! Thank you!

Good people all around

I'd never used Complete Auto before and called for an oil change because it's around the corner from my house. The shuttle is a bonus as I live along, work full time, and don't like taking time off work to get my car worked on. The customer service was fantastic - thorough, friendly, and made me feel like I'd been a customer for years. When I picked up my car and got inside, I discovered that they CLEANED the inside. I called Eric and told him that I'm not a life-long customer - HIGHLY recommend Complete Auto!

Took my daughters car 🚗 in after she got into a minor accident. They checked her tire and tie rods to make sure there was no damage to them. They made sure her car was safe which makes me extremely happy. Eric did a great job making sure she was taken care of! 😊

They did a quick job determining the problem and saved me money by finding that the problem was actually lesser than initially expected. They brought my car to me at work. I immediately noticed they aired up my low tire and had had added an air freshener to my car. I appreciated this very much!

I do not review or recommend companies very often but when I get exceptional service and walk away saying WOW! I've got to write a review. Moved here a year ago and I have a couple other places service my car, let's just say my car has found a home.