Springfield Auto Repair

Friendly and helpful people. Quality work. Recommended additional needed or timely work, but never pressured.

I came in for scheduled maintenance and a tire puncture. Unfortunately, the puncture couldn't be repaired so I had to buy a new tire. They were able to get a new tire, have the scheduled maintenance, and mount and balance the tire, as well as perform a maintenance and reliability check within 2 1/2 hours! Kudos to all the team!

Awesome service! The process was smooth and prompt with inspecting the car and having the general oil change. The employees at Complete Automotive made sure everything with the car was checked out and good to go without any issues. Thanks a lot guys and continue to keep up the great work!

Very attentive and willing to help great overall experience

Complete automotive is one of the best, fair and honest auto shops ive ever been too. Ive taken my vehicle there twice and I will be taking my vehicles their from now on.

The shop is extremely professional and clean. While not a requirement for an automotive repair shop, offering refreshments while waiting is very appreciated. The repairs were completed swiftly and correctly and the digital quote system and ability to review the full report with pictures via phone makes the process very transparent. You know what was done, why it was done and approve every step without surprises sprung at the end.

Super helpful. Kept me informed. Did the complete check of all of my diesel truck systems with pictures. Found my issues and fixed them. Found a cracked valve cover! Had to wait for shipping of a part and they kept my truck inside, but not their fault on the wait. The biggest thing was the communication they had with me during the shipping phase and when it arrived. I was able to text and actually get answers about my truck. Very happy to find a local diesel mechanic and they have a ride service! Jesse took care of everything as a point man! So far, no more leaks! I picked my truck up on Friday and left with a beautiful bouquet of flowers too. It made my day to get my truck back after a stretch of a month of craziness with the hailstorm and be sent away with a happy truck and happy owner. My truck drove happy! Thanks everyone at CA!

JJ at Complete Automotive was very helpful. The shop got me in quick and repaired the same day. Very thankful for Complete Automotive.

The staff was very patient, professional and seemed very knowledgeable. They were not able to connect to the ECU “Dodge Ram” . So they could not perform the repairs. I had to return to pick up the truck 24hr later. And was charged $80. They do offer a free shuttle to pick you up and drop you off. If I had a different vehicle I would probably give them another shot. But if you have a 2009 dodge ram, question them before you bring it in.