Springfield Auto Repair

Thanks for getting my Volvo fixed guys we were worried it wouldn't be able to be fixed but we are back on the road thanks for keeping us in the loop and not getting annoyed with me when I called to ask about progress

I would rate this 0 stars if that was an option. They tried to tell me that my AC was leaking but it was fully charged. I asked why it wasn't blowing cold air as it will blow cold air until it's out of freon and they refused to answer and avoided my question. They did a full service inspection and quoted $1600 to change spark plugs. They quoted $400 to do a coolant system flush and refill that Valvoline will do for $150. I feel sorry for anyone that has been scammed by them.

This was my first visit to Complete Automotive and I didn’t know what to expect. They fit me right in, I received super fast, friendly and professional service at Complete Automotive. I will be going back.

I cannot say a bad thing about this shop (Wes Chestnut). I always feel shot-straight, am provided constant updates, and receive quality work consistently from this location. I plan to take every vehicle here as I have been for the last few years.

I absolutely love Complete Automotive South! I have stopped going to my normal place to get oil changes because theirs are way better and more thorough. I love their customer service.. it cant be topped. Thanks C.A.S.!!

Good Morning First I would like to say your place was vary professional and polite. They was vary knowledgeable about my problem. The cost was not out of this world for what I needed done. Second I would like to have been involved more in the process as there was a part that was not changed out that I feel should have been. They said that the part was still in good shape and I have no choice but to believe that as I did not get anyway to see it. The transmission filter had to be taking out to fix the problem I had so to me that part should have been replaced as it had to be taken out anyway. I have not had any problems with my vehicle since. As I said earlier it was a fair price for what you guys did so replacing that part should not have been a costly issue. I understand you can't just change every part but if I was asked we could have come to a solution as I did not tell them from the beginning to change that part but it should have been asked at some point if I wanted it replaced. Overall I would recommend and use you guys again in the future. Thank You Mike

I stopped by to get a car inspection, and Michael was exceptionally up beat, kind and respectful. The performance was excellent, fast and very efficient. Thank you for excellent customer service and inspection services. Will definitely return to your shop.

Great, efficient courteous service

I left my car with JJ before going into work and by 2pm, he diagnosed my problems and fixed every issue. Picked up and back on the road within 6 hours. Fantastic work!