Springfield Auto Repair

Honest, straightforward, and kind. The team communicated with me openly and discussed all my options so I understood clearly. I was taken care of immediately even without an appointment. Thank you for a great experience!

Complete automotive is dear to my heart. The owners have become a significant part of my life. They pour into their community, they go beyond just being kind. They blessed me with this beautiful van that I have. And have walked with me every step the way to teach me not only how to care for my van, but also different principles and values in life. They serve their community humbly and are trustworthy and reliable. Their crew is honest kind and knowledgeable. There is not enough room here to tell all that I see and experienced in and through complete automotive and owners of said company. If you want someone who is trustworthy and has your best interests always at the forefront of there mind… then complete automotive is where I suggest you go. Also to know that this company is paying it forward in serving and caring for our community and making a difference.

Complete automotive is dear to my heart. The owners have become a significant part of my life. They pour into their community, they go beyond just being kind. They blessed me with this beautiful van that I have. And have walked with me every step the way to teach me not only how to care for my van, but also different principles and values in life. They serve their community humbly and are trustworthy and reliable. Their crew is honest kind and knowledgeable. There is not enough room here to tell all that I see and experienced in and through complete automotive and owners of said company. If you want someone who is trustworthy and has your best interests always at the forefront of there mind… then complete automotive is where I suggest you go. Also to know that this company is paying it forward in serving and caring for our community and making a difference.—-and once again they went above and beyond on fixing my window For me. I wish that I could leave a separate review, but I’m not able to so I’m adding onto the one that I’ve already done. Not only did they fix my window, but they also repaired the damage that I caused trying to hold my window in place during the time That I was waiting for my paycheck, when I called them, they got me right in! The pricing is amazing and so worth it. The love that I have for this company and the people who own it as well as the people who work for it is beyond what words can say.. Once again, I’m thankful and would recommend that any and everyone go to complete automotive and guarantee that they will meet your needs with kindness, their knowledgeable, skill, and speed. And they’re willingness to go above and beyond to help in any in every way possible!!

Super happy and grateful Being from out of town, nothing's worse than having your truck fail. The guys these guys took care of me. Give me a full detailed report within hours. And is the book's experience I've had with mechanics for the last 40 years. Thank you. I appreciate you. I look forward to doing business with you.

They were very pleasant and friendly. Repaired my vehicle quickly so I could get back on the road and complete my 5 hr drive home. Gracious for thier service.

I went in to have a state vehicle inspection done and had a great experience. Galen was very kind and walked me through the process. Logan was my technician and did a great job. With their teamwork I felt truly heard, valued, and supported as a customer. Thank you guys! If you need auto work done give them a try. I’m glad I did.

I highly recommend this company at the Chestnut location. The people are friendly, courteous, and go out of their way to meet your car needs. I had an oil change and tire rotation, and they got on it immediately, quick and efficient. The pricing was very fair. I appreciate their respect and kindness. I have found my new go to place for car repairs.

I had a BMW back in 2016 - 2019 and I used to take it here and they did great work, not cheap, but it was always done well as far as I could tell. Forward to 2024, I have a Ford Cargo van. I took it in for some basic work and when I get it back there is a cable hanging down from the dash. I'm just not the complaining type, so I just let it go and went on. Then in late 2025 the van transmission went out. I had them replace it, and when they gave it back the van had a horrible squeaking noise and no longer goes into 1st gear. Before I had a chance to get back in there the serpentine belt slipped off or broke or whatever, the van over heated. Seems pretty suspicious that the engine parts needed to be moved around for the transmission repair failed right after a transmission repair, but how do I prove that?? I am currently looking for a mechanic to fix this, I'd like to go back to Complete Auto due to how professional they are over the phone and stuff, but good manners and professional talking don't mean good mechanics, and they obviously are no longer hiring the good ones, or maybe they just don't like Ford vans, IDK. But I would have to be a full on sucker to keep going back here. I'm done, no more of my money goes here.

Took my truck in for periodic maintenance. Changed out the brake fluid. Job done quickly, brakes working fine. Complete keeps me informed on periodic maintenance so I am able to extend the life of my vehicles. Great to feel that Im more than just a customer.

I was quoted a reasonable price for the repair, when the more complex repairs were not found necessary. They were patient and respectful with other questions I had about my car.