Springfield Auto Repair

Operating Principles

Operating principles for a company like Complete Automotive, based on the core values mentioned, could include:

• People-Centric Service: Prioritize people's satisfaction through honest, empathetic, and high-quality service.
• Integrity and Transparency: Conduct business with honesty, transparency, and ethical practices in all interactions.
• Continuous Improvement: Strive for excellence by continually improving service quality, efficiency, and customer experience.
• Team Collaboration: Foster a supportive environment where teamwork, respect, and open communication are valued.
• Community Engagement: Actively contribute to and engage with the local community through responsible business practices and outreach efforts.

These principles align with the core values of honesty, integrity, empathy, gratitude, and excellence, ensuring a consistent and ethical approach to business operations at Complete Automotive.

Welcome to Complete Automotive, your top choice for superior auto repair near and around Springfield, with two locations to serve you. Our auto mechanics are the best in the business and are talented at what they do because they truly have a passion for auto repair. We love solving problems and are frequently fixing things that other auto repair shops might miss. Complete Automotive is 100 percent dedicated to offering a comfortable, quality and seamless experience that can't be matched by our competition.

Clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond have come to expect that Complete Automotive is their best pick for top-notch auto repair and pleasant customer service. In addition, there are several other things that make us stand out: 

• We're a family-owned business and treat our customers as part of our extended family.
• Training is important to us. Our auto mechanics and service advisors receive training every quarter as the auto repair industry is always changing.
• Local artists showcase their work at our facilities.
• We offer financing options
• Fleet service and repair
• We believe in the importance of community service. For example, we hosted an event at our facilities for National Police Officer Day.
• Partnered with a local university and made a PSA about seat-belt safety
• Offer free shuttle services
• One of the few AAA-Approved auto repair centers in Springfield
• Members of the Automotive Service Association
• ASE Blue Seal Certified
• Received an A+ rating from the Better Business Bureau
• Member of the Certified Auto Repair Group
• 3-year/36,000-mile warranty on parts and labor

Complete Automotive (our first shop) and Complete Automotive South (our second location) take great pride that we have so many loyal and long-term customers from Springfield and surrounding areas. Integrity is so important to us, so customers are treated with the utmost respect. From our skilled automotive technicians to our friendly customer service advisors, one would be hard-pressed to find another car service center and dealership that can rival our sincerity when it comes to keeping you safe.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online. Stop by Complete Automotive at 2238 E. Chestnut Expy., Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807. Our highly capable automotive technicians will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.