The Bright & Shining Star in Automotive Service
Meet Our Springfield Auto Repair Team!
If you’re searching for premium auto repair and warm customer service in Springfield, choose Complete Automotive -- now with two locations. Owned and operated by Carl and Maureen Hutchinson, customers from all over the region learn quickly that our auto mechanics are highly professional, talented and personable. Our team members own cars too, so we understand the attachment that people can have to their automobiles. There's no reason that auto repair should be an unpleasant hassle. Rest assured that we offer an experience that makes it very clear that we have your best interests at heart.
Since he was a child in Stafford, Missouri, Carl has been around auto repair. His stepfather would buy people's old cars, repair them, and then sell them for a profit. Being around a skilled auto mechanic piqued his interest and he got a job in auto repair right after high school. He's been in the industry ever since and in 2008 bought an auto repair shop, cleaned it up, and hired the most adept auto mechanics he could find. Business has been growing and thriving ever since.
Not only do we have a genuine passion for auto repair, but we also are deeply dedicated to our community. We support the many local artists in the Springfield area and invite them to share their art in our state-of-the-art facilities. Complete Automotive also hosted an event on National Police Officer Day. Doing the right thing is how we operate in every area of our lives. Whether it’s auto repair or community service, you can trust that we are honest people who act with integrity.
If you have any questions about the auto repair services that we offer, call us, schedule an appointment online. Stop by Complete Automotive at 2238 E. Chestnut Expy., Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807. Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.
Carl Hutchinson, Owner, Visionary, HR Manager
Industry Credentials: Master ASE Technician, Service Advisor and AMI Certified.
12+ Years, 37 Years in the Automotive Industry
Professional Goals: Retirement Plan in place
Family: Maureen, Tyer 34, Trey 31, Toni 26.
Hobbies: Spearfishing, Scuba Diving, Boating, Travel, Running, Bicycling.
Favorite Saying: “Just because you can, doesn’t mean you should.”
Achievements Humanitarian Award, Small Business of the Year Award, Married my best friend.
What are you a fan of? Steelers/KC Chiefs, Off Road Racing
Best Advice You’ve Received: Work Hard, Do What’s Right, Surround Yourself with Great People, Get Wisdom.
Maureen Hutchinson, Owner
Maureen has been in the car industry since 2008, with previous work in cosmetology. She has a passion for great customer service and enjoys helping customers from Springfield and the surrounding communities. Maureen particularly likes adding a female touch to the shop and automotive repair industry, and she is glad to see that influence on automotive service. Some of Maureen's hobbies include going to the lake, fishing, and hiking, making jewelry, and traveling. Carl and Maureen also enjoy activities with their sons, Tyler and Trey.
Robert Hughes, ASE Master Certified Automotive Technician
2 years with Complete Automotive
Automotive Team Supervisor/Leader
27 Year of Experience
Goals: To be a Service Manager/Shop Manager
Family: Wife: Jenifer, grandkids, dogs and cats
Hobbies: Restoring a 69 GMC, Classic Cars and Trucks
Favorite Saying: “Be Yourself, no one else can.”
What are you a fan of? Minnesota Vikings, Auto Racing and Drag Racing
Best Advice You’ve Received: Do not sweat the small stuff.
Scott Kelly, ASE Certified Technician
Complete Automotive - 1.5 years
Professional Goals: Have my own shop with enough land to restore old cars
Be a Master Certified Technician. Go to a diesel tech college.
Build my own brand of cars.
Family: I come from a large family of 7 children and we were all homeschooled, by amazing parents.
Hobbies: Restoring old cars, dance, painting
Favorite Saying: “The path you choose is chosen by your morals.” –Scott Kelley
Achievements College, Art, Dance, Sky Diving, A Good Job.
What are you a fan of? CAV Shoes
Best Advice You’ve Received: People are just as divisive as you.
Tori Beecher, Service Advisor
1.5 years with Complete Automotive, 6 years in the Automotive Industry.
Professional Goals: Management
Family: Cord (son)
Pets: Elvis (Quarter Horse) and Noodle (Golden Retriever)
Hobbies: Barrel Racing, Reading, Trail Riding, Traveling with family
Favorite Saying: “If you can’t beat the fear, tighten your cinch and do it scared.”
Achievements ASE Certified, Making it to Finals in Barrel Racing.
What are you a fan of? Syracuse Basketball
Best Advice You’ve Received: Change your Face. (from my mom)
Cody Parker, ASE Certified Technician
Complete Automotive - 0.5 years
10 years in the automotive industry
1 dog Maggie Border Collie Lab mix
Goals: Marriage and children
What are you a fan of? KC Chiefs, Royals
Eric Johnson, Service Advisor
TOP Commercial Program for Region for growth 2017,2018 and 2019
Complete Automotive 8/2020
8 years in the automotive industry
Professional Goals: ASE certified as a service writer
10 Year – General Manager. Develop leaders like myself to expand our business while also giving these individuals the confidence and ability to succeed and be proud of their success!
Family: Wife, 2 daughters, 2 Sons
Pets, 3 dogs 1 cat
Hobbies: BBQ, Photography, Classic Cars, Flea Marketing, Nature Walks.
Favorite Saying: “Dream as if you’ll live forever, Live as if you’ll die today.”
Achievements Awarded a Bronze Star with a “V” for my time in Iraq.
I accepted Christ as my Lord and Savior.
What are you a fan of? NFL Steelers, Classic Cars Restorations, Wood Working.
Harry Hart, Porter
Complete Automotive - 1 year
Retired from USPS
Family: Son- Harry
Daughter N Law- Kayla
Hobbies: Kayak, Shooting, Fish, Walking
Achievements Many awards in the Army
Best Advice You’ve Received: Don’t Stop
Sheila Shaffer, Shuttle Driver, Administration duties
Complete Automotive 09/2020
Worked as a Packer and Shipper for Mailbox Too franchise.
Volunteered with a local Elementary School for 17 years.
Pets: 1 dog Sadie, 1 rabbit Thumper.
Hobbies: Helping people, Fishing, Camping and being outside
Favorite Saying: “We’ll Figure it out, one way or another!”
What are you a fan of? Fishing, my kids.
Best Advice You’ve Received: “Do Your Best.” “Treat others, the way you want to be treated.”
Brian Reno, Service Advisor
29 years in the automotive industry. He has spent those years in the quick lube business working as a Regional Manager for Quick Lube franchises including Jiffy Lube, Mister Car Wash and Valvoline.
Family: Terrie, wife of 16 years
daughters Sydney Grace, 11; Lyndsie, 8 and Alice, 3.
Pets: 1 dog, Hoagie and 2 guinea pigs, Bubbles and Biggie.
Hobbies: Spending time with family, watching my girls compete in gymnastics and swim meets, hunting and fishing.
Favorite Saying: “PMA, Positive Mental Attitude.””
Collen Willis, ASE Certified Automotive Technician
ASE Certified Automotive Technician.
Family: Wife Kaitlyn
Children Kaden, Mackenzie, Adalynn, Carter and Cayson.
Hobbies: Family activities and football.
What are you a fan of?: Barbeque, football, Texas Roadhouse.
Gary Malone, Service Advisor
Mazda Automotive Certified. 20+ years in the automotive industry.
Family: Wife Pandora
Children: Hannah, Shyanne, John, Bryce, Tiffany.
Pets: 4 dogs Bella, Zealy, Daisy and Hugo (the new puppy) Plus, 2 cats.
Hobbies: Football, huge 49ers fan, Nascar
Favorite Saying: “I don’t want your last visit to be your last visit.”
Jim Frazer, ASE Master Certified Automotive Technician
ASE Master Certified, O.E. Certified, College
Professional Goals: Training Manager
Family: Married to his wonderful wife for 17+ years
1 son 14 years old and his pride and joy.
Pets: 2 dogs, Tucker and Miley.
Hobbies: Riding my street bike, RZR, Rebuilding a 1992 Ford F-150 with my son.
Major professional or personal achievements:Serving my country in the U.S. Navy, Leaving the state where I was born and raised to start a new life with my wife and family in Springfield, MO.
Favorite Saying: "Things will work out the way they should."
What Are You A Fan Of?: Dallas Cowboys, Jeff Gordon and U.S. Military.
Best Advice You’ve Received: Set a goal and stick to it.
Thabelang Mokhathi, Automotive Technician
Certificate in Automotive from Lerotholi Polytechnic College in Lesotho, Africa. 7 years in the Automotive industry.
ASE Master Certified Automotive Specialists
Family: Wife Kara
Son Isaiah, baby on the way 2/2022
Hobbies:Spending time with my family, gardening, landscaping, tinkering with machinery, “real” football aka soccer.
Favorite Quote: "And we know that all things work together for good to them that love God, to them who are the called according to his purpose." Romans 8:28
What Are You A Fan Of?: Manchester United
Best Advice You’ve Received: There is a season for everything. Be content with the season you are in.