Complete Automotive
It started with a belief, that customers deserve to be treated with care, respect, and integrity. That belief became a reality when Complete Automotive opened its doors in Springfield, MO. Since then, our Chestnut Expressway location has become more than just an auto shop—it’s a place where trust is built, one customer at a time.
A Place Where You’re Treated Like Family
When you walk through our doors, you’re not just another ticket in a queue—you’re our guest. We want to get to know you and your family. We know that auto repair can be stressful, and that’s why we approach every visit with honesty and transparency. Whether you're here for a routine oil change or a complex engine repair, on your personal or your company's fleet vehicles, our team listens, explains, and ensures that you drive away with confidence.
Our customers notice the difference. Amanda R. put it best:
The team at the Chestnut location is lovely! My estimate was sent over promptly, and work was completed quickly and honestly—without trying to upsell me! As a woman, I appreciate having an honest mechanic.
That’s the heart of Complete Automotive. No pressure, no gimmicks—just great service you can count on.
Going the Extra Mile
For us, it’s never just about fixing cars. It’s about making sure our customers feel safe, valued, and heard. Andrea M. recently shared her experience:
My husband has used this shop for years, and today, I requested a quote on a fix. I was so impressed by the great customer service and transparency. They even told me that for this specific repair, I’d be better off with another quote I got from a dealership. That kind of honesty is rare!
It’s not about making a sale—it’s about doing what’s right. That’s why our customers trust us, and it’s why we’ve become a go-to shop for drivers across Springfield, Strafford, Rogersville, Ozark, and Nixa.
Built on Core Values
At Complete Automotive, everything we do is built on five key principles:
- People-Centric Service: Prioritize people's satisfaction through honest, empathetic, and high-quality service.
- Integrity and Transparency: Conduct business with honesty, transparency, and ethical practices in all interactions.
- Continuous Improvement: Strive for excellence by continually improving service quality, efficiency, and customer experience.
- Team Collaboration: Foster a supportive environment where teamwork, respect, and open communication are valued.
- Community Engagement: Actively contribute to and engage with the local community through responsible business practices and outreach efforts.
Our mission is simple: “to use the talents God has given us to serve our community with honesty, integrity, and compassion.” We understand how important it is to trust your auto care provider, so transparency and clear communication are at the heart of everything we do
Experience the Complete Automotive Difference
Located at 2238 E Chestnut Expressway, we’re here to keep your vehicle running at its best. Whether you’re dealing with a check engine light, brake issues, or simply need a tune-up, you can count on us.
Call us at (417) 319-2434 or stop by today. Let’s keep Springfield rolling—together.