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Tires

Check out the incredible reviews that we are always receiving from satisfied clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online at one of our two locations. Stop by Complete Automotive at 2238 E. Chestnut Expressway, Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807.

Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

1

First we call and got a appointment to check our electric seat switch and we explain it had to be fixed by a certain day because my husband was going out of town. At no time we’re we told there would be any kind of charge or a 12 point inspection that was done without our permission. Most places look at your car and give you a understanding of what needs to be done and the cost before any thing is done. We get a call a few days and we’re told they would not be able to see it until 3 or 4 days later but said they could still get it done in time. Still no mention of this inspection that we still didn’t need or want. So we took our vehicle in and they wanted 500 plus dollars for a 30 dollar part and could not get it fixed in time by the way so they finally sent via text a list of the inspection they did without our consent. So we told them no on changing our switch seat and wanted to do a front end alignment that we just had done and charge for that was why they wanted 800. So instead they charged us 129. For the inspection we didn’t ask for and had the gall to send us a ten dollar coupon in the mail. Really never ever would I recommend this place and I think they owe us a 129. Dollars back!!! I could not find where you rated this company at but it would be a big fat 0

5

5

I received

1

Called Complete Automotive to repair my Ford Escape power seat switch. Instead they did a "complimentary inspection" on my car to point out other repairs they wanted to do, for safety purposes. They estimate included a front wheel alignment along with the switch replacement, for under just $1000. When I declined I was told the "test and inspection" was $129.50...so much for "complimentary inspection". I do recommend this shop to my enemies.

Michael, you are correct, we do perform a complimentary Maintenance & Reliability Inspection on every vehicle that comes into our shop to ensure our customers are aware of anything that could be a maintenance or safety concern in the future. These recommendations are always presented to our customers so they can make an educated decision regarding their transportation. There is a fee associated with our testing and inspecting, which varies by the specific concern. In this case, to be able to test why the power seat on your Ford Escape was not working, there were switches and modules that required testing to determine what component required replacement to repair this concern. I apologize if this was not properly communicated to you. Please give us a call so we can discuss this. 417-866-6957

- Complete Automotive - South
5

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5

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5

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5

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5

Every time I go to Complete Automotive, I am met with the highest tier in customer service and they are the ones I trust the most for my auto repair and diagnostic needs. I plan on returning to Complete for all of my automotive needs. Thank you for another great service experience!

5

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Complete Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive - Chestnut (417) 866-6957, Complete Automotive - South (417) 530-3220 if you have any issues in accessing any area of our website.