Springfield Auto Repair

My car died for unknown reasons in the middle of traffic. I had to get my car towed on a whim with the recommendation of the Tow driver for where to take it and I'm really glad I listened to his advice! They were able to take my car in and get to work as fast as possible (while they understandably already had a full day scheduled). They kept in contact with me every step of the way, never did anything without my approval, and were able to get me back on the road in a few days. Shout out to Galen for helping me find use for my warranty to get a an additional needed repair as well!

I had a good experience for my car needs, but the thing you don’t get so much anymore that inspired me to leave a review was the great old fashioned customer service! I was actually treated with respect for my time and concern for my situation, and JJ was friendly and knowledgeable to all the customers I saw come and go. Highly recommend!

Very fast repair

Excellent service and excellent experience. Very honest and reasonably priced. Will definitely go to them for our vehicle repairs and maintenance. Highly recommend them!!

Great wonderful honest crew. Would recommend to anybody, number 1 car place

Very knowledgeable about what I needed repaired fair prices friendly and courteous will take car there again for repairs

Had my Chevy Malibu in for a bad oil leak in two different places. A situation like this is always a bit stressful, but I can say with complete honesty that these guys were the easiest part of all of this. They are all super friendly and always kept me in the loop with my repair. Once they were able to find a solution that worked for my situation, they had my vehicle back to me that afternoon. Any questions I had were answered with respect and intelligence. Even the diagnostic and quoting part was sent to me directly with pictures and itemized parts. Knock on wood, but if I ever need to get my car to a shop again like this, I'm definitely bringing it to these guys.

Its hard to express the gratitude. My Chrysler Van was diagnosed with a huge repair. 6000.00-8000.00 (For Real) from another mechanic. I desperately needed a second opinion. Towed it to Custom Automotive . They have literally given my Van new life at 1/3 the price for proper repair. They set me down and explained EVERY detail. I will give them 100% on everything. Thank you Automotive friend for life!