Springfield Auto Repair

First time customer and I am happy with the services provided. I work within a few miles of this location so the shuttle ride to/from was ideal! I knew I needed new tires when I brought my Honda in for the state inspection and oil change, but I didn't bring it up. Mark called me and said sooner rather than later was important for tire replacement. and we discussed a couple of options for replacements. They were able to provide a good quality tire at a competitive price, and they provided the service the same day.

As a widow of a US Marine Vietnam Veteran, I relied on him to handle all the maintenance and most of the driving. I'm not familiar with the mechanics of the auto, so I have to rely on maintenance services. I love my car and want to keep it as long as I can, as I did my husband! I called AAA where I have my insurance and recently took one of their classes for safety driving via the Internet. They recommended Complete Auto and have been delighted to make this relationship with one source instead of going back and forth with others. I made up a binder so I can keep track of my repairs and future maintenance. It gives me not only a great running car but also peace of mind and a sense of security. Recently, I took my car in to them to repair what I thought was a motor mount. They were honest and said I didn't need it yet. I was so relieved and overjoyed of their concern about me. I knew I also needed a serpentine belt so had them put that on. I asked them to check tire pressure, etc. since AAA recommends I do that every 30 days. It's not only having a good car, but also a good mechanic that's worth his weight in gold. Speaking of gold, I love the coupons that they send and I use. It helps so much with my Social Security pension. That means a lot to me. I would recommend them highly.

Incredible customer service! My car was a unique case and everyone I talked to was friendly and seemed genuinely interested in helping me through my car issues. Highly recommend!

Needed a quick oil change since we were planning on going out of town. Everything was handled in a timely manner, allowing us to meet our time schedule. Thanks again for the professional and friendly service you provide.

Very friendly, helpful, and accommodating staff! They do a great job of communicating what is going on with the vehicle and updating you on the process. They are very thorough and professional. They have had to do some major repairs to my car, but even though I live out of town, I will continue to come here for routine service and maintenance as well. I give them an A+!

These guys are TOP NOTCH! Hands down, best service in Springfield MO. They will take care of your vehicle like it was their own and keep you informed every step of the way. Look no further for the best quality service.

Thought I had a weak alternator on our cross country trip to see grandkids. Mark and the guys took me in early and said the charging system checked out ok. Back on the road in under an hour. Thanks guys. Great car talk as well. See you on the return and enjoy the Doubletree cookies.

Great service and friendly personnel. They called to tell me they found an issue, asked if I wanted anything done about it, and got it fixed in the same day! Friend recommended them to me and I'm glad I came here.

New to Springfield and today was my first time using Complete Automotive. Needed to get a Safety Inspection and work done on my A/C and, since I am a AAA member, I searched for AAA approved auto repair businesses in Springfield. They had the best price for checking my A/C system. Was very happy with both the cost and the work. Everyone I dealt with was very friendly and helpful.

Professional and friendly. Completely inspected the car. They not only have a list of their findings but have photos! So glad to see and not just hear about the issue with the car. They explained everything. Then give you suggestions to address the issue. I did not feel any pressure. I left with the knowledge of how to best maintain my car.