Springfield Auto Repair

Diagnostics revealed the alternator issue, but also revealed an oil leak. Everything repaired at a reasonable rate.

I paid $12 for a basic State Inspection. Took a lot longer, so I was real worried I was about to be charged for something I didn't agree to (it's happened before at other shops in town). I learned that they treat their State Inspections just like their full Service Inspections, because they've found that their customers prefer to be more informed. Jesse compiled and delivered a detailed multi-page document with all items of concern ranked by severity, and with a quote for each item. Fantastic experience, and I WILL be coming back here. I might say that I won't get my State Inspections anywhere else.

I called Complete Automotive from the side of the road & got an immediate callback. Galen at the Chestnut Expressway location was friendly, knowledgeable and super helpful to me through a very scary process, transmission issues. I couldn't ask for better customer service. He really went above and beyond. The inspection was thorough and pinpointed the issues immediately. I would recommend Complete Automotive to anyone who values hands on , quality service with a compassionate nature. Thank you so much! Heidi Sanders

Got right in and they were all super friendly! Definitely recommend!

This was my first time going to Complete Automotive, and they went above and beyond helping me out. They helped me find a tow for my car, communicated openly to me the entire time the services and costs, and fixed my car very quickly. I will be going to complete automotive in the future for any auto issues.

Super friendly and professional.

Honest, straightforward, and kind. The team communicated with me openly and discussed all my options so I understood clearly. I was taken care of immediately even without an appointment. Thank you for a great experience!

Complete automotive is dear to my heart. The owners have become a significant part of my life. They pour into their community, they go beyond just being kind. They blessed me with this beautiful van that I have. And have walked with me every step the way to teach me not only how to care for my van, but also different principles and values in life. They serve their community humbly and are trustworthy and reliable. Their crew is honest kind and knowledgeable. There is not enough room here to tell all that I see and experienced in and through complete automotive and owners of said company. If you want someone who is trustworthy and has your best interests always at the forefront of there mind… then complete automotive is where I suggest you go. Also to know that this company is paying it forward in serving and caring for our community and making a difference.