Springfield Auto Repair

They’re always informative and helpful.

Fantastic customer service! I dealt with Jesse Siess when I dropped off the vehicle. He turned a stressful situation into a pleasant one with his calm friendly demeanor. I would highly recommend Complete Automotive for anyone looking for an honest and fair shop.

I’ve been coming to Complete Automotives for a while now, and the customer service is always amazing, they remember who l am when l come in , which is surprising cuz I see countless people. Also, their shuttle service makes it so easy to drop my car off, get a ride home, and then be picked up later, all at no extra charge. They also go above and beyond in the little things. They always have snacks, candy, and drinks available, which is such a nice touch. The quality of their work is excellent, and they’re incredibly kind. They even gave me a free keychain today, One of the mechanics 3D prints themself! One time, I came in because the plastic underneath my car got damaged from the snow, and they fixed it for free and even gave me a complimentary car wash coupon. They also give a car wash coupon with every oil change, which I really appreciate. I’ve also received coupons in the mail often, which is a great bonus. Overall, they’re a fantastic business—honest, hardworking, and very friendly. I especially appreciate that they treat me with respect and never talk down to me for not understanding car stuff. I highly recommend them to anyone looking for a trustworthy and affordable automotive shop!

I went for an inspection and was treated with much respect and was told of an issue with my car that was not a major problem at this time, but gave me an estimate of what it would cost if I chose to do it at a later time because it didn't interfere with my inspection. Well pleased with my service.

Friendly, helpful, patient, and understanding. JJ was great to work with and my repairs were completed quickly and professionally.

You will not be disappointed!!

The lobby was clean and staff was attentive upon arrival. The service was thorough and fast and I will definitely be returning! They had a snack bar and mini fridge available for customers as well as tv for entertainment!

Very happy with Complete automotive. Good work and fantastic service! Saved me a lot of money as well