Springfield Auto Repair

Amazing customer service and fixed my issue promptly. I had my skid plate come loose while driving. I called and asked if they could fix it for me asap and they got me in within minutes. They also did it free of charge since it was very little work. Honest, kind and fair people here. Thank you so much for being so awesome!

I had a great experience at Complete Automotive! They were professional, detailed, and kept me informed throughout the whole process. They were able to diagnose the issue quickly and get my car back on the road within just a couple of days. They went above and beyond to take care of me and my family. Thank you Complete Automotive!

I trust Complete Automotive 100%. I usually take my vehicles to the Campbell location. Everyone there is super awesome. They actually try and save you money and do the right thing. Tori, is who I’ve been working with lately and she is a customer service star.

Friendly, efficient and timely

This must be the worst or best shop in the world…. And I’m still unsure. First off- heads up- even if you know what the problem is and you tell them they are going to do a $200 inspection and find all of the problems that you don’t want to fix so right out the gate your $200 into whatever you’re trying to do take it for what it’s worth - bad shop. Then they’re gonna try to charge you eight $900 to swap out very simple fixes that will literally take 20 minutes. I wish I was smart enough to go into a career where I made $300-$400,000 a year turning wrenches. Save yourself a lot of time and a lot of effort. Find a cheaper shop.

Always professional and works diligently to get the job done. They are our go-to!

Great, thorough review of our car issues and options to take. Got us right in.

These guys are awesome! I went in for a check engine light, a blinking drive light, and a state safety inspection. I was super impressed with the quality of service. Michael was friendly, professional, and went above and beyond with communication. He gave me frequent updates on the status of my car. I'm a college student with very limited knowledge of car maintenance, so I went in a little nervous. Michael explained everything clearly and answered any questions I had. I really liked the online system they used to show repair recommendations and cost estimates. I was able to approve/decline jobs as I saw fit. They were also very thorough in their vehicle diagnostics and gave me a couple fixes/replacements to consider in the future. The icing on the cake was when I mentioned that my fiancée dropped me off so I could pick up my car. They offered me a bouquet of flowers they had sitting around to give to her! She literally said, "That's it- this is the only mechanic we're ever going to!"