Springfield Auto Repair

Super nice and efficient group. My new go to repair shop

Wonderful thorough group. Very personable. Respectful. Great service. I will be back

If you've got a complicated or unusual problem with your car, you can rest easy knowing these guys will figure it out. One of the few genuinely honest and honorable repair shops out there.

This place said they drained my brakes. They kept my car over Halloween weekend, the never called me to tell me they were going to keep my car over the weekend. No communication and I had to call to ask about my car several times. The company put 65 miles on my car and didn't know how they did it. My car smells like marijuana when I got my car back. I got a ride up there after the weekend to get my car back and they apologized for not communicating with me and told me they had someone to give me a ride to work. I was never told this when I had my car towed there for repair. I drove my car back home, the brakes didn't work and I asked for my money back and they refused to make things right with a customer. They sent some discount coupons in the mail for my next visit. I contacted the mangers and owners and I never heard from the owners and the manger took 1 week to talk to the owners to see if I was able to get a refund. I wouldn't ever run a business this way. Good luck.

Great service. I was in a pinch and stranded for 5 hours with two kids and they were able to get me in, fix the issue and get me back on the road. Great service and would highly recommend. Thanks!

Quick and efficient

Complete Automotive has been my go to for all auto repair needs for seven years. I trust them completely and they always take great care of my vehicles. Carl and Maureen are great people and their team is always customer-focused. Try them out if you haven’t already!

I found this place online and it was close to where I live. The customer service was excellent and the service I needed was done in a timely manner. I absolutely would recommend coming here to everyone.