Springfield Auto Repair

The shop is extremely professional and clean. While not a requirement for an automotive repair shop, offering refreshments while waiting is very appreciated. The repairs were completed swiftly and correctly and the digital quote system and ability to review the full report with pictures via phone makes the process very transparent. You know what was done, why it was done and approve every step without surprises sprung at the end.

Super helpful. Kept me informed. Did the complete check of all of my diesel truck systems with pictures. Found my issues and fixed them. Found a cracked valve cover! Had to wait for shipping of a part and they kept my truck inside, but not their fault on the wait. The biggest thing was the communication they had with me during the shipping phase and when it arrived. I was able to text and actually get answers about my truck. Very happy to find a local diesel mechanic and they have a ride service! Jesse took care of everything as a point man! So far, no more leaks! I picked my truck up on Friday and left with a beautiful bouquet of flowers too. It made my day to get my truck back after a stretch of a month of craziness with the hailstorm and be sent away with a happy truck and happy owner. My truck drove happy! Thanks everyone at CA!

JJ at Complete Automotive was very helpful. The shop got me in quick and repaired the same day. Very thankful for Complete Automotive.

The staff was very patient, professional and seemed very knowledgeable. They were not able to connect to the ECU “Dodge Ram” . So they could not perform the repairs. I had to return to pick up the truck 24hr later. And was charged $80. They do offer a free shuttle to pick you up and drop you off. If I had a different vehicle I would probably give them another shot. But if you have a 2009 dodge ram, question them before you bring it in.

Excellent customer service and incredibly knowledgeable.

Traveling through Springfield. Car troubles developed. They worked us in for same day service. Super friendly and did good work!

Awsome Customer Service.

The Gaylon and Scott exceeded my expectations - They were friendly and courteous, and extremely knowledgeable.

A joke.... They gave me a car back k that still knocked. I paid 2,000. And still can't drive. I'm filing a LAWSUIT!! Unless they can get ahold of me and work with me. I got a warrant because they played games and told me it was going to be ready at certain time so I could make court. Anyways, u know what.... Yah lawsuit. I did jail time. THIS IS BULL 💩. I suggest they try and get ahold of me within the next couple of hours ... Or I'm filing yah. It needs a new engine and maybe if they'd work out a payment arrangement even....I might see if they would fix it. I don't know...2,000 dollars later I should be driving.