Springfield Auto Repair

I was very grateful for how thorough they were. My car had been shaking on the freeway and I took it to two separate mechanics before Complete. The first checked the ball bearings and balance but couldn’t seem to figure out the problem and adjusted the tires while the second had no idea and rotated the tires without telling me (it was on the receipt but was not verbalized in any way). Turns out two wheels were too tight and two were too loose and one wheel had been bent which was causing the wobbling. They offered to help me with some of the other services on my car as well that I had been putting off and were very quick for how much I had them do. I was grateful for the easy access online “diagnosis” pictures they provided on my car and how friendly they were. Overall a great mechanic experience. I appreciated their quality and cleanliness—and after my experience, the prices seem reasonable for the peace of mind that quality provides. I’ve already recommended them to family members. 👍 Thank you guys for taking care of me!

Complete Automotive staff are always friendly and go above and beyond with customer service. The mechanics do great work and are honest about what really needs repair. Highly recommend!

Always courteous. Never had a problem.

Great service! Were able to fit me in same day for an inspection and break change. Very communicative and quick to answer questions.

Torrey and Jake are a pleasure to work with. They keep me updated with what is going on, from a major fix to a simple oil change. Wouldnt consider going anywhere else.

Michael, Gaylen and Shawna are awesome! I know that I can trust Complete Automotive and I will not take my car anywhere else. You guys rock

I've been here several times for different issues. I won't take our vehicle to anyone else. I love how detailed they are with the initial inspection. They always address my concerns and only fix or replace what I authorize. I love being able to have constant communication with the shop and tech.

Had a battery issue for last two weeks and finally my car stalled. Mechanic here realized that there was a internal shortage inside the baterry and smoke rose. They did a great job replacing one and make sure that it is fully charged. Additionally, they gave out car wash coupon and free roadside assistance for next year. Would definitely come back if I have another issue with my car!

Alternator and battery were both bad. Spent more than I would have liked but it's nice to have a company that helps you no matter the issue! Will take my car here for any problem in the future