Springfield Auto Repair

My car was diagnosed and repaired quickly. There was no heavy sales pitch on additional services and the communication was prompt and friendly.

I was able to schedule within a couple days for an appointment. Staff was friendly. Overall good experience.

Super happy, excellent service. Thanks guys and gals.

Once again, I feel that I have been handled with professional care and attention by Complete Automotive. It's a relief to know there's a repair place I can go to, that will honestly tell me what they feel needs to be repaired and why. I appreciate their experience and service.

Wonderful Staff and extremely friendly and willing to help and answer any question.

Took my truck in with multiple issues. Got them diagnosed and also needed multiple general maintenance items to have done. The communication was great and everything was well explained. Truck is running great. Thanks

In today's world of advanced electronics on board our passenger vehicles while they provide amazing tools and conveniences, they also can be very difficult to diagnose and repair. This was a recent experience with my 2017 GMC Sierra. Complete Automotive couldn't get my electronic glitch to duplicate itself while trying to diagnose the problem. They did call me and discuss my options prior to starting the work. My only question was what if that doesn't fix the problem. They felt very confident that they had the right diagnoses so I approved the work. Unfortunately that wasn't a correct diagnoses to repair my problem. So here I am with the same problem after spending a rather large amount for labor & parts. This is not a rare situation in today's auto repair world and why it's important you take your automobile to a trustworthy repair shop. As General Manager of Zipco Restoration, I trust Complete Automotive with our fleet of company trucks as well as my personal vehicles. This is why!! They stood behind their work they had just completed on my personal truck and repaired the problem at their cost of parts & labor.

Easy scheduling on the website, pleasant greeting when I arrived, thorough & courteous communications with Galen, text message paperwork 👍🏻, snacks & beverages. Reasonable pricing. I’ll be back🤠👍🏻

They was fast and very helpful fixing the problem

We were on a time crunch on getting several of our fleet vehicles repaired and they were able to get us in and repaired same day. Fast, reliable, service! Very pleased!