Springfield Auto Repair

Incredible experience. Was just barely able to get my car to the location, they took it in, gave me an estimate, provided me with transportation home and for work the next day at no cost to me, kept everything very transparent and gave me options. Got my car at the end of the next day and was able to pay + pick up my car even though they were closed for the night. Very happy with my experience and lucky I was able to get my car to them.

Wanted $700 to replace the rear brake line that he didn't want to take the gas tank out which is how it was supposed to be ran what he wanted to half-ass to work and wanted all the money the point of this review was is he wanted to put the brake line in without pulling the gas tank fine no problem but he still wanted all the money to do the work and there's no mechanic shop that gets all five stars it's impossible it just doesn't happen y'all may be a good shop but you want it all the money to basically cheat the brake line that was the point of this review

Wanted $700 to replace the rear brake line that he didn't want to take the gas tank out which is how it was supposed to be ran what he wanted to half-ass to work and wanted all the money and if you read the reviews are all like five stars nobody gets five stars at a freaking mechanic shop

Wonderful service all the way from scheduling to prompt communication and pickup. I’m very happy with the service we received to fix our brakes and we will be taking our car there for any necessary repairs.

I went in for a vehicle inspection. Everyone was very friendly and the customer service was great. They have a shuttle if you need to leave your car for any amount of time.

Complete automotive was great. The customer service and communication were phenomenal. As someone who knows jack squat about cars there is always the concern of being swindled by mechanics, but Complete Automotive communicated everything clearly and plainly, allowing me to make educated decisions regarding the care of my vehicle.

The team at the Chestnut location is lovely! They are kind when I arrive, my estimate was sent over promptly and work was completed quickly and honestly - without trying to upsell me! As a woman I appreciate having an honest mechanic.

Over the last six months I have been catching up on automotive repairs that I was behind in doing. Galen worked with me to determine which repairs were the most imporant for my safety and the well-being of my car. I gulped and began saving up to get these repairs started. It was an absolute priority for me to get these repairs completed. I am so happy to say that my repairs are done! I trust your company and can now drive my car with confidence. Thank you for working with me to accomplish this end.

Started using this shop a while back. They originally found and fixed an issue I had for a while that no other shop could seem to find. I've been going here ever since. I also like that they send photos and estimates on any issues they find during their free inspection.