Springfield Auto Repair

My car would not start today and I knew it could have been a bad battery, problem with my starter or alternator. I was thinking the worst. The shuttle driver Shauna came to my house, jumped my car for me AND drove me back home after i dropped my car off. She was super nice and her driving was so smooth. I was updated within the first hour from both Galen and Michael letting me know that my alternator and starter were not the cause for my car not starting. It was the battery🙏. They reassured me that my battery was under warranty and that they would have it replaced for me in no time. In less than 3 or 4 hours, The shuttle driver Shauna came and picked me up to bring me to the shop to get my car. I signed the paperwork and Galen and Michael both told me I was all ready to go...I was waiting for the bill...just to find out there wasn't one. After everything today I wasn't charged anything. I was in shock. From the rides to the updates and another ride, the diagnosis...I still can't believe the experience writing this. Thank You so much. Galen, Michael, the Technician Evan, and Shauna for the experience I had today. I have never experienced such service in my life. So helpful, so fast, understanding, and Informative. Just above and beyond. I can't even put into words what a relief it is to be working with such amazing people. Especially getting educated at the same time! I will forever come to this place. Thank You so much guys! You completed my year with this one!!!🎊✨️🎉🥇⭐️⭐️⭐️⭐️⭐️

Friendly group of guys & had the wheel alignment on my truck completed in a timely manner. Very nice waiting room as well. I’ll definitely be back in the future!

This crew is the greatest ... brought in a piece of metal that was found lying on floorboard by pedals not knowing where it came from, within minutes I had an answer and left my truck with them as it was late when I arrived and was given a courtesy ride to my home which was very pleasant and friendly ... received a call verifying parts needed for repairs which I authorized ... when ready I was given another courtesy ride back to shop to pick up my completed truck... highly recommend these people to anyone needing repairs ... good job guys .... THANKS AGAIN ... DW.

Always consistent, good, and courteous service. I saw on the Internet ratings were 595 - 5 stars! Wowie!

Excellent service got me in quick and turned around my vehicle quickly and properly aligned no issues. Great group of people I would recommend to anyone needing reliable, fair, vehicle repairs. Keep up the great work. Thanks

So easy to deal with and always so nice and helpful

They did great work on my car and got it done fast, even giving me a ride home while they worked on the car! Pricing was very reasonable and they had perfect financing options for me. They allowed me to decline work I didn’t immediately need done, but still left a list of those jobs so I can come back and get them done when I can. I can’t recommend Complete Automotive enough!

Fast service. Very informational . Very Professional. They provided a ride to and from my house eventhough I live in Republic.

Once again excellent work on my old truck without an appointment and last minute even had a great shuddle driver all completed in a couple hours Good job guys

My Jeep needed tie rods and ball joints repaired. Michael, Shawna, and Tori were so kind! They drove me wherever I needed to go, and made the whole experience as pleasant as possible. And, by-the-way, the work was absolutely top-drawer!! My car is driving so much better. They got the repairs done in record time. Every inch of that car was examined so I will know what to repair next, as the car is 11 years old.