Springfield Auto Repair

My car would not start today and I knew it could have been a bad battery, problem with my starter or alternator. I was thinking the worst. The shuttle driver Shauna came to my house, jumped my car for me AND drove me back home after i dropped my car off. She was super nice and her driving was so smooth. I was updated within the first hour from both Galen and Michael letting me know that my alternator and starter were not the cause for my car not starting. It was the battery🙏. They reassured me that my battery was under warranty and that they would have it replaced for me in no time. In less than 3 or 4 hours, The shuttle driver Shauna came and picked me up to bring me to the shop to get my car. I signed the paperwork and Galen and Michael both told me I was all ready to go...I was waiting for the bill...just to find out there wasn't one. After everything today I wasn't charged anything. I was in shock. From the rides to the updates and another ride, the diagnosis...I still can't believe the experience writing this. Thank You so much. Galen, Michael, the Technician Evan, and Shauna for the experience I had today. I have never experienced such service in my life. So helpful, so fast, understanding, and Informative. Just above and beyond. I can't even put into words what a relief it is to be working with such amazing people. Especially getting educated at the same time! I will forever come to this place. Thank You so much guys! You completed my year with this one!!!🎊✨️🎉🥇⭐️⭐️⭐️⭐️⭐️

Friendly group of guys & had the wheel alignment on my truck completed in a timely manner. Very nice waiting room as well. I’ll definitely be back in the future!

My car would not start today and I knew it could have been a bad battery, problem with my starter or alternator. I was thinking the worst. The shuttle driver Shauna came to my house, jumped my car for me AND drove me back home after i dropped my car off. She was super nice and her driving was so smooth. I was updated within the first hour from both Galen and Michael letting me know that my alternator and starter were not the cause for my car not starting. It was the battery🙏. They reassured me that my battery was under warranty and that they would have it replaced for me in no time. In less than 3 or 4 hours, The shuttle driver Shauna came and picked me up to bring me to the shop to get my car. I signed the paperwork and Galen and Michael both told me I was all ready to go...I was waiting for the bill...just to find out there wasn't one. After everything today I wasn't charged anything. I was in shock. From the rides to the updates and another ride, the diagnosis...I still can't believe the experience writing this. Thank You so much. Galen, Michael, the Technician Evan, and Shauna for the experience I had today. I have never experienced such service in my life. So helpful, so fast, understanding, and Informative. Just above and beyond. I can't even put into words what a relief it is to be working with such amazing people. Especially getting educated at the same time! I will forever come to this place. Thank You so much guys! You completed my year with this one!!!🎊✨️🎉🥇⭐️⭐️⭐️⭐️⭐️

After a referral, we took our vehicle to Complete Auto. Primarily worked with Mike. He was alway professional and honest! In the past we have used Big O Tire on Glenstone… after paying thousands of dollars to be lied to we will never darken their door again. Complete Auto has our business from here on out.

My daughter and her boyfriend were driving three hours away from home to Branson Missouri and broke down on the highway. We had the car towed to complete automotive on a Friday evening. We called and followed up Monday morning with the staff at complete automotive who diagnosed our issue and had it repaired and ready to go within days. Never having done business with them before I highly recommend their honesty and attention to detail with excellent communication on your vehicle! This is where you want to go and trust your repairs to professionals. Thank you for an excellent experience!

Great service and they got me in and out quick. All of their service techs are certified to do vehicle inspections so they were able to get it done with no problem within an hour!

I can’t say thank you enough! They were reliable and communicated everything that was going on! They even left a bouquet of flowers in the car for me which made my day!

This place was awesome ,they were so professional and quick and they were so nice and helpful you guys are the best thank you guys

Diagnosed my car in a timely manner. They were able to get my car fixed, and worked with me with compassion and professionalism. Highly recommend.

Only got an inspection but was treated with great respect and taken care of promptly (this was 8th shop trying to get inspection) they are friendly, kind people to do business with!