Check out the incredible reviews that we are always receiving from satisfied clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online at one of our two locations. Stop by Complete Automotive at 2238 E. Chestnut Expressway, Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807.

Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

5

I came in from Oklahoma last night and my wife and I stayed at the ********************** on glen stone . Got up this morning to find a flat on my vehicle. I have ******** and called them for assistance. *********************** was their within 15 minutes. A+ for there service and wrecker operator. Took my van to Complete Automotive and talked to Danielle *****. Danielle checked me in and up front told me they would check the tire out and would let me know what service finds out. Within 20 minutes they had patched my tire and also replaced a bulb on back light. Excellent service all the way around. I would say I was totally taken care of within a 11/2 hrs time limit. Thank you Danielle for your help!!!

****, Thank you for taking the time for leaving us a comment on our service. I am glad to hear your trip was not delayed to long, we do our very best to accommodate travelers. God bless and safe travels Carl ********** Owner/Manager

- Complete Automotive - South
5

My wife took our car here for an oil change. They got it done quickly, and they were so helpful and pleasant. The waiting area is nice, with reading material and complimentary tea and coffee. They helped us find a dip stick to replace our broken one (done by a previous Oil change at Firestone... Crazy, right?). We'll be using Complete Automotive for all of our car issues.

5

Although what I had fixed was pricey (air compressor for about 1300) the service is unparalleled! They have chocolate sitting by the computers and also offer fresh coffee as well as water and soda. I was driving through town when my car began making a strange noise and did not want to be here long as I still had 1000 miles to go on my trip with a deadline. They got my parts very fast and installed them as soon as they arrived. They are nice people to work for and seem to be knowledgable about cars. At least I hope so!!!

5

I have used these guys several times. As someone who had been an ASE certified mechanic I know how to read and inquire regarding the honesty and knowledge of a garage.These guys are straight up.I have seen too many people hoodwinked into unnecessary repairs or services by unscrupulous garages. So take my word for it, they are honest.More over, they know how to balance a repair necessity with a financial budgetary limit. Just know they are honest, knowledgeable, and sincere.

5

I was in Springfield nearly 700 miles from home with an older classic car (1959 Buick). My air conditioning had ceased to work and weather was hot. I called Complete Automotive, got an appointment immediately and took my car to their shop. They not only diagnosed and fixed the air conditioning problem, but detected two other issues I had not caught -- brake lights not working, front turn signal bulb not lighiting. Their work was efficiently done, the cost was reasonable and all of the staff was professional and well-informed. Springfield is lucky to have a service facility like this one. Highly recommended!

1

This place was great the first time I went there, quick in and out and no fuss. The next 3 times we've been, they've recommended $1000 worth of extra service and taken forever to finish a simple oil change. We had an appointment at 9am to get her oil changed and the car wasn't ready until noon. We called at 11 to check on it and it hadn't even been pulled into the garage yet.

5

I normally dont leave reviews, but this time I just had to because of how amazing they were. I dropped my car off for an inspection and I could tell that they werent trying to ride me for money... Not only that but they gave me a ride to and from work as well. I got my inspection done and i have never been happier with an auto repair company in my life. They were there for the sole purpose of providing an amazing service. Unlike Midas... I went in to get my brakes changed and they wanted to charge me nearly $500 for brakes and 3 rotors. Heres the rub, my car has only 2 rotors. Midas was literally trying to scam me. I wish I saved myself the trouble and hassle and just went to Complete Automotive for that too.

4

I go here all the time for my '94 Taurus. They can be costly, but always allow you to look over a bill or make changes to the service if you feel they are not needed (such as using a cheaper/used part), and you must remember if you are a AAA member to ask for their AAA discount. I've never had anything they've fixed need a new repair later, and I've done business here a lot. Starter, A/C, Heating, etc. This is a big selling point for me, since I come from an area where any automotive repair typically ends up needing repeat visits and a lot of costly trial and error, or downright shady practices. It is also worth noting that there are incentives for repeat customers, such as Carl's Cash. When I first started going here I was a little disappointed in the wait times, as I would be assured a certain time frame and then end up waiting double in the waiting area, sometimes hours, without any notice. However, this is a customer service issue I have noticed is being improved; my last few visits the employees kept me well updated during my wait time and kept tabs on the progress and how long I would need to wait. The complimentary coffee, nice comfortable seating, and TV/WiFi in the waiting area are also a step above many places and very appreciated. Speaking of customer service, they also offer rides to and from your home if the vehicle they are working on is the only form of transportation you have, and of course can arrange towing. Scheduling an appointment is easy and they often can get you in on the same day you call. It all feels very streamlined and considerate, meant to make the stress of needing your car fixed a bit less so.Still, the high cost can be very prohibitive for some, so I can't quite give 5 stars.

5

It's easy to deal with easy/standard situations and people and have good outcomes, but I really gain or lose respect for a business based on how they deal with difficult situations. Today, that difficult person for Complete Automotive was me. I had a rough situation for which I was partially at fault. I flew off the handle, admittedly, when they first called me with an update. Despite my getting angry on the phone, Desiree was calm and professional, and Carl was kind and worked to find a solution that I would be happy with. Ended up getting the work done FAST and Carl was nice and forgiving/understanding when I came to pick the van up. I had initially ruled out repeat business, but Carl and the team at Complete Automotive absolutely earned it today. Thanks, y'all, for being nice when I was kind of a jerk and for providing fast service. I'll be back, but hopefully not too soon. :)

Jordan Thank You very much for trusting us with your repair issues and thanks for understanding. Danielle and the team can work miracles when needed. Carl Hutchinson

- Complete Automotive - South
5

I have known Carl for a number of years, and I have been very pleased with the service over the years. This was my first dealings with Brody (Service Advisor at Complete Automotive), and the interaction was informative, concise, and very easily communicated to me. I appreciate all of his time and efforts!It's always nice to deal with people that are the best at what they do, and enjoy their jobs!

Complete Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive - Chestnut (417) 866-6957, Complete Automotive - South (417) 530-3220 if you have any issues in accessing any area of our website.