Springfield Auto Repair

1151 reviews
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Complete Automotive - Chestnut
2238 E Chestnut Expy,
Springfield, MO, 65802
Call Us(417) 319-2434
Complete Automotive - South
3220 South Campbell Avenue,
Springfield, MO 65807
Call Us(417) 427-3777

Check out the incredible reviews that we are always receiving from satisfied clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online at one of our two locations. Stop by Complete Automotive at 2238 E. Chestnut Expressway, Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807.

Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

5

Very pleased with my entire experience. Polite, professional service manager who promptly set up my appointment, notified me of their findings, informed me of my options and costs and completed the work. Will definitely continue to use their services and recommend them to my friends.

Thank you for the 5-star review, Kent. It is always a pleasure servicing your vehicles. I was sorry to deliver such bad news on your Silverado. I hope everything works out for you. Thank you for choosing Complete Automotive.

- Complete Automotive - Chestnut
5

I dropped my car off at the Campbell location and was shuttled to work and picked my car up when I was off! No pressure to to do anything extra, but well informed of what my car will be needing in the future. 10/10 recommend using Complete Automotive for your vehicle maintenance needs!

Thank you, Chelsea, for recommending Complete Automotive! We're glad you enjoyed our shuttle service and experienced a no-pressure approach to your car's needs. It's great to hear that you appreciated our informative recommendations. We look forward to helping you with your vehicle maintenance in the future!

- Complete Automotive - Chestnut
5

Knowledgeable and honest. Good experience

Thank you Steven for the kind words about your experience here at our company! We are happy to hear that you had a great experience and found our team to be knowledgeable and honest.

- Complete Automotive - Chestnut
3

Took my grandma's car here because it was having what I thought was a transmission issue. Even told both people I spoke with that. They found a motor mount issues and said that was the problem so I okayed the repair. (I chose not to have them do the brakes and smaller things because I already have those parts and their prices were crazy.) After they fixed that, I get a call that the transmission is shot and they missed it. (Even though it was in the notes.) Now, they did do right and take off the labor charges for the motor mounts which I appreciate. Then they told me that a new transmission and torque converter was well over $9000 for them to do it. I told them absolutely not that I could take it to Ace transmission and have one done for $6000. Not sure he appreciated that, but it is the truth. Plus, they lost my trust due to not listening. But hey, I am just a girl, what would I know about fixing something.

Jennifer, thank you for taking the time to share your experience. It is our goal to provide a thorough and accurate assessment on every vehicle we inspect. Unfortunately, we failed to deliver that on your vehicle. We treated the symptom, not the underlying cause of your concern. We will learn from your experience and improve our testing processes in the future. We will also ensure that we are better about communicating concerns to our technicians to put us on the right path for success. Please let me know if there are any other concerns that I could address for you. Thank you for choosing Complete Automotive. -Michael

- Complete Automotive - Chestnut
5

Galen and the team are some of the friendliest people I’ve met in Missouri. I had unfortunate car issues and Galen helped me though the process, when he didn’t need to. Thank you to the team at Complete Automotive for going above and beyond.

Shelly, thank you for the 5-star review. We were excited to hear about your experience. We hated to deliver bad news on your BMW. We hope the best for you in the future. Thank you for choosing Complete Automotive.

- Complete Automotive - Chestnut
5

Thank you for the 5-star review, Rebecca. We look forward to serving you in the future.

- Complete Automotive - Chestnut
5

I can’t say enough good things about this place, how honest they were, how they took time out of their day without an appointment to look over my truck. Definitely recommend.

Joseph, we are thrilled to hear that you had a 5-star experience with us. It is our pleasure to help in any way that we can. Thank you for choosing Complete Automotive.

- Complete Automotive - Chestnut
5

I can’t say enough good things about this place. I pulled in with an issue with my truck and Austin the mechanic put it on the lift right away, looked it over and diagnosed it. They were excellent at communicating and being transparent from the very beginning.

Thank you for the fantastic review, Joseph! We're delighted to know that your experience with us exceeded your expectations. Providing clear communication and transparency is something we take great pride in. Should you ever find yourself in need of our services again, we'd be more than happy to assist you.

- Complete Automotive - Chestnut
5

Excellent customer service and excellent communication! Glad I went here, I wouldn’t go anywhere else! Thanks again.

Thank you for sharing your positive experience. We always strive to deliver 5-star service. Your kind words are greatly appreciated. We look forward to serving you in the future. Thank you for choosing Complete Automotive.

- Complete Automotive - Chestnut
5

Complete Automotive is professional, friendly and helpful. We have had nothing but great experiences with them.

Rachael, thank you for the 5-star review. We are so thankful that you allow us to service your vehicles. It is always a pleasure. Thank you for choosing Complete Automotive.

- Complete Automotive - Chestnut
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Complete Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive - Chestnut (417) 866-6957, Complete Automotive - South (417) 530-3220 if you have any issues in accessing any area of our website.