Springfield Auto Repair

Went above and beyond. Highly recommend!

This was my first time here and the staff were very friendly and kind. the environment was clean and well kept. service vehicle is available for drop off if you don't want to wait there. I was impressed with everything except the fact that the written price that was given to me for the work needed on my vehicle was different from what I was told over the phone the next day when I called to make an appointment. Keep in my i couldn't effort to fix the car that same day, i had to get help paying for the work that I was informed needed done at the price that was actually over $900 instead of the $500plus that I was told previously. Overall my experience was good here.

I took a 94 Chevy here to get a new drive train replaced. They first quoted me 1200 and I said yeah let's do it. Then they called back and said it would be over 3000. I said don't order the part and don't work on it because that's about what the truck would be worth. They did zero work and ordered the part anyways and charged me a 1000. Long story short...I took my truck up there to get fixed...I ended up having to give them my truck because I couldn't pay the bill. And they literally did zero work besides looking at it. They are crooks

recently moved to Springfield about two years ago. It was a challenge in finding a reputable auto repair shop. I find great comfort in bringing my car to Complete Automotive. They are fair and accurate in their assessment of work needed. The great professionalism with their Service Advisors, Jake and Troy, and the heart of the shop, the mechanics and vehicle inspections. shuttle service is such a perk to get back-forth. The owner must be very happy with Their staff at South Complete Automotive.

QUALITY WORK! OUTSTANDING SERVICE!

I had some work done here about 17 months ago and one of the parts failed this week. Complete Automotive got us in same day and replaced the part under warranty at no cost. Very satisfied!

The inspection was fast and thorough. After calling several places to do a quick state inspection, they were the only ones adamant and professional enough to get me in and squared away. Team was polite and awesome!

Great, helpful staff that doesn't try to pressure you into things you may not NEED at the moment. They simply let you know everything that could be fixed and you accept what you want done and decline what you don't. Super intuitive and from what I've seen, great work!!

Was a little pricey for labor. Was charged over 500$ for 3 hrs of work, but they did a good job, they were quick, & they text me every step of the way & asked for my signature before doing anything over text. So was easy & convenient to not have to wait or go in, in between anything they needed. They were friendly as well. Changed my fuel pump & fuel pump sensor.