Springfield Auto Repair

1179 reviews
Join Our Team
Complete Automotive - Chestnut
2238 E Chestnut Expy,
Springfield, MO, 65802
Call Us(417) 866-6957
Complete Automotive - South
3220 South Campbell Avenue,
Springfield, MO 65807
Call Us(417) 530-3220

Check out the incredible reviews that we are always receiving from satisfied clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online at one of our two locations. Stop by Complete Automotive at 2238 E. Chestnut Expressway, Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807.

Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

5

The staff is so kind and let you know everything. They do not push you to do anything. Those people are fast also!! It was a great experience!

Thank you, Sandra! You have encapsulated how we want everyone to feel when they come see us :)

- Complete Automotive - South
5

I have never had anything but how pleased I am with their work, timelyness, but mostly how wonderful everyone is from the front office to the work on our cars! I highly recommend these folks at Complete Automotive your in for a wonderful experience!

Thank you for the fantastic review, Bill! It's delightful to hear that you had such a positive experience with us. We pride ourselves on providing excellent customer service and top-notch car care. Your recommendation means the world to us. We look forward to serving you again in the future!

- Complete Automotive - South
5

Thank you, Kate!

- Complete Automotive - South
5

Fantastic group here. Had a coolant leak issue and they jumped through a thousand hoops to make sure it was taken care of! Highly recommend!

Jimmy, we appreciate your kindness and patience so much! We hope to be able to continue to exceed your expectations!

- Complete Automotive - South
5

They were friendly, honest, and fair. Their waiting room is clean and comfortable, and their restroom is also very clean and smells delightful 😊. I have an appointment to take my vehicle back for more next month.

Gloria, thank you for the glowing review! We love visiting with you and helping you get down the road safely! :)

- Complete Automotive - South
5

Complete Automotive is a great place to take your car for repairs! I have taken my car there a couple of times now, and both times work was done with zero issues afterwards. The staff is professional and friendly. I will be coming back as I need any work done.

Thank you, John! We appreciate you and the opportunity to continue earning your trust! We look forward to working together again!

- Complete Automotive - South
5

Thks great place Thk U

Thank you for your 5-star review, Nina! We're thrilled to hear that you had a great experience with us. Your support means a lot to us, and we hope to serve you again soon!

- Complete Automotive - South
5

The people here are great! They are up front and honest about their work, and take the time to make sure their customers understand what the actual issue is with their vehicle. Don't hesitate to bring your vehicle here with any issues!

Jacob, we appreciate you and the stellar review!! You hit the nail on the head with what we strive to do every time! :)

- Complete Automotive - South
2

I asked two like sized shops for an estimate with the same criteria on what I was looking for in the estimate. The vehicle is a 2018 Lexus ES350 that runs beautifully but after that many miles I knew I should do some preventive maintenance. Complete Automotive give the first estimate and was professional their recommendations. After receiving the estimate from Complete Automotive South I took it to shop 2 and didn’t show the second shop the first estimate but I told them the recommendations from complete but not the price. The difference in recommendations was very troubling and certainly caused me pause on using Complete Automotive. I have accepted the recommendations from the 2nd shop which also has accredited mechanics. Shop 2 recommended 1300.00 of work versus Complete’s recommendations of over $5000.00 There was too much difference for me to accept the first estimate.

Dear Greg, we understand that comparing estimates can be confusing. We aim to provide accurate recommendations for your vehicle's needs. If you have any concerns or questions, please feel free to contact us directly.

- Complete Automotive - South
1

Doesn't seem like a great place to take your car for repairs. My elderly father in law recently used them for his Prius that was having issues starting. They told him the problem was with the key. He bought an aftermarket one and had them program it. They weren't able to successfully program it so he bought a key from them. They charged almost $250 for the failed programming and another $500 for a new key with programming. With taxes and fees it was almost $900 and didn't fix anything. This was after already having it in there before for the same issue and being told it was battery related and paying for batteries. I did a quick bit of research and found that the most common cause was the stoplight switch attached to the brake pedal. I replaced it at cost for $50 and his car has been flawless for 2 weeks now. I would not recommend them.

Caleb, thank you so much for reaching out to us on your father-in-law's recent visit with his 2005 Toyota Prius. We will take your experience into further consideration in order to improve our customer service. We try our best to communicate what our technicians determine about your vehicle, based on the information they have available to them, the concerns they can duplicate, and then relay the price it will take to repair it. The goal of our digital approval system is so that we don't perform any services to the vehicle without the owner's approval. We believe that honesty is always the best policy and if you feel that we failed in that area, we apologize. We would have loved to have assisted your father-in-law further if he were experiencing further concerns with the vehicle, as we do believe in standing behind our work. However, we're glad you were able to resolve the concern for your father-in-law. Once again, thank you for your review and we will use this as a learning opportunity for all involved.

- Complete Automotive - South
1...891011121314...88
Leave a review
Complete Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive - Chestnut (417) 866-6957, Complete Automotive - South (417) 530-3220 if you have any issues in accessing any area of our website.