Springfield Auto Repair

1134 reviews
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Complete Automotive - Chestnut
2238 E Chestnut Expy,
Springfield, MO, 65802
Call Us(417) 319-2434
Complete Automotive - South
3220 South Campbell Avenue,
Springfield, MO 65807
Call Us(417) 427-3777

Check out the incredible reviews that we are always receiving from satisfied clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online at one of our two locations. Stop by Complete Automotive at 2238 E. Chestnut Expressway, Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807.

Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

5

I’ve been using Tori and Carl for quite some time and the great people. Great business and very professional. Got me in and out quickly and took care of everything I needed.

Thank you, Shane, for such a kind review! We appreciate you and your trust!

- Complete Automotive - South
5

Complete Automotive has excellent customer service! Every person I spoke with was patient and understanding. They went out of their way to arrange a ride for me when I needed one, including a ride from my house to work because they understand the struggles of being without a vehicle. They also delivered my car to my workplace when I couldn't pick it up before they closed. I highly recommend Complete Automotive!

Thank you McKayla for recommending us! We are delighted to have provided you with exceptional customer service and convenient solutions for your car needs. Our team works hard to ensure our customers' satisfaction, so it's great to hear about your positive experience. We appreciate your feedback and look forward to assisting you again in the future!

- Complete Automotive - South
5

Very knowledgeable ,very helpful ,respectful, addressed my car issues immediately. Would recommend with high honors.

Rebecca, thank you so much for the wonderful review! We are happy to be here whenever you need us.

- Complete Automotive - South
5

Went above and beyond. Highly recommend!

Thank you for recommending us! We strive to go above and beyond for our customers. We're glad you had a great experience with us!

- Complete Automotive - South
3

This was my first time here and the staff were very friendly and kind. the environment was clean and well kept. service vehicle is available for drop off if you don't want to wait there. I was impressed with everything except the fact that the written price that was given to me for the work needed on my vehicle was different from what I was told over the phone the next day when I called to make an appointment. Keep in my i couldn't effort to fix the car that same day, i had to get help paying for the work that I was informed needed done at the price that was actually over $900 instead of the $500plus that I was told previously. Overall my experience was good here.

Abby, thank you for taking the time to visit with us about the discrepancy on your estimate and we apologize for the miscommunication. We look forward to getting this resolved for you!

- Complete Automotive - South
1

I took a 94 Chevy here to get a new drive train replaced. They first quoted me 1200 and I said yeah let's do it. Then they called back and said it would be over 3000. I said don't order the part and don't work on it because that's about what the truck would be worth. They did zero work and ordered the part anyways and charged me a 1000. Long story short...I took my truck up there to get fixed...I ended up having to give them my truck because I couldn't pay the bill. And they literally did zero work besides looking at it. They are crooks

Phillip, we apologize for failing to meet your expectations. You are correct, we did not perform any work to your truck, however we also did not charge you $1,000. When your truck was towed in, we were told there was driveline noise, however upon inspection, we located that the driveshaft was broken and had damaged other components on the pickup, requiring more than just repairs to the driveshaft. This is why giving a rough estimate over the phone is difficult, we don’t know what we are working with until we can physically inspect the vehicle. As far as your sale of the truck, that was an agreement between you and a former employee, which we did not partake in, or take possession of your truck. Again, we are sorry for not being able to serve you to your satisfaction.

- Complete Automotive - South
5

recently moved to Springfield about two years ago. It was a challenge in finding a reputable auto repair shop. I find great comfort in bringing my car to Complete Automotive. They are fair and accurate in their assessment of work needed. The great professionalism with their Service Advisors, Jake and Troy, and the heart of the shop, the mechanics and vehicle inspections. shuttle service is such a perk to get back-forth. The owner must be very happy with Their staff at South Complete Automotive.

Saundra, thank you so much for the outstanding review! This is exactly the type of experience we strive to provide for everyone to have when they come see us! We will pass on your kind words to Shane and the whole team. We appreciate you!!

- Complete Automotive - South
5

QUALITY WORK! OUTSTANDING SERVICE!

Thank you for taking the time to write such kind words, Saundra. We really appreciate your high rating and are thrilled to hear about your positive experience with us! It's always rewarding to know that our efforts are recognized and valued. If you have any more feedback or need further assistance, please don't hesitate to reach out.

- Complete Automotive - South
5

I had some work done here about 17 months ago and one of the parts failed this week. Complete Automotive got us in same day and replaced the part under warranty at no cost. Very satisfied!

Thank you, Josh! We are proud to stand behind our work and love the extended care our warranty provides!

- Complete Automotive - South
5

The inspection was fast and thorough. After calling several places to do a quick state inspection, they were the only ones adamant and professional enough to get me in and squared away. Team was polite and awesome!

Donny, thank you for taking the time to leave us this review! We are so happy to know we were able to get you all situated in a timely fashion!

- Complete Automotive - South
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Complete Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive - Chestnut (417) 866-6957, Complete Automotive - South (417) 530-3220 if you have any issues in accessing any area of our website.