Springfield Auto Repair

Doesn't seem like a great place to take your car for repairs. My elderly father in law recently used them for his Prius that was having issues starting. They told him the problem was with the key. He bought an aftermarket one and had them program it. They weren't able to successfully program it so he bought a key from them. They charged almost $250 for the failed programming and another $500 for a new key with programming. With taxes and fees it was almost $900 and didn't fix anything. This was after already having it in there before for the same issue and being told it was battery related and paying for batteries. I did a quick bit of research and found that the most common cause was the stoplight switch attached to the brake pedal. I replaced it at cost for $50 and his car has been flawless for 2 weeks now. I would not recommend them.

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They were so helpful and nice! I will definitely be back!!

I had been to five different shop replacing parts on my right front. It wasn't until I took my car to these guys but they actually found the problem and come to find out my frame was completely rusted out and have broke. They said my car cannot be fixed the damage is too expensive and it could have killed me and my 15-month-old granddaughter. Thank you guys you essentially save me and my family's lives!

Complete auto, they are a good business, they got me in same day as I called inn then got my vehicle. Diagnosed they told me the issues the pricing and offered to fix it immediately with no hassles I couldn’t complain at all. They also bought me a Uber ride for me home.

I have used these people three times now. They gave me these coupons they call Carl cash. I tell them in advance that I have them and that I want to use them and each time they said oops, sorry we forgot and we can't go back and fix it. I've spent nearly $4,000 with these people on different work they are overpriced and think way too highly of themselves to think that I'm going to be pulled in by their silly coupons anymore. Shame on You Complete Automotive! I thought you were going to be my "go-to repair center", but not anymore ! I knew I was paying more than what the work was valued at, but I was willing to do that because I thought you would be a reputable place to bring my car back to. I sure will not be referring you to anyone! So sorry it went down Like this! I am a 60 plus year old lady and I am not stupid, I know prices of things I shopped around a bit these people could get me in right away and that's why I chose them above everyone else. I literally feel scammed! They charged me $150 to do an inspection on the vehicle and did not put that money towards the purchase of parts or repairs. I asked them if they had checked my brakes and they said bring your car back and we'll check them if we didn't already. So in my opinion they were telling me they weren't sure if they checked them or not the whole point of that inspection is to find all the problems. My daughter had also used them and had a similar situation her car broke down 3 months after they did a pretty good size repair. We are women but we are not stupid women Shame on You Complete Automotive!

Just used them for first time today. They did an oil change, tire rotation, and brake fluid service for me. Friendly service and fair prices.