Springfield Auto Repair

The front desk staff to their technicians were extremely helpful in diagonising the nature of my problem and most helpful in explaining where I could understand and the corrective actions required. I was recommend by my friends that these folks are some of the best in the automotive repair business. They were extremely fast and my SUV runs like it was new. I highly recommend these folks for they have my business from now on!

I was recommend from our car club that these folks are some of the best in the business in the automotive mechanical repair side of the industry. They are Nation wide which gives comfort for they stand behind their workmanship. The front desk personnel are extremely knowledgable and explained what the technicians found in explaining to me in layman terms. I highly recommend these folks as well as suggest you call these folks first on what ever mechanical problem you may have first! i

Excellent customer service, convenient location, and quality work from their knowledgeable mechanics. Highly recommend!

Complete Automotive exceeded my expectations! The entire staff was friendly and professional, making the experience smooth and stress-free. A special shoutout to my service advisor, Michael Green, who went above and beyond to ensure everything was handled perfectly. Highly recommend this team for all your automotive needs!

I’ve been using Tori and Carl for quite some time and the great people. Great business and very professional. Got me in and out quickly and took care of everything I needed.

Complete Automotive has excellent customer service! Every person I spoke with was patient and understanding. They went out of their way to arrange a ride for me when I needed one, including a ride from my house to work because they understand the struggles of being without a vehicle. They also delivered my car to my workplace when I couldn't pick it up before they closed. I highly recommend Complete Automotive!

Very knowledgeable ,very helpful ,respectful, addressed my car issues immediately. Would recommend with high honors.

Went above and beyond. Highly recommend!

This was my first time here and the staff were very friendly and kind. the environment was clean and well kept. service vehicle is available for drop off if you don't want to wait there. I was impressed with everything except the fact that the written price that was given to me for the work needed on my vehicle was different from what I was told over the phone the next day when I called to make an appointment. Keep in my i couldn't effort to fix the car that same day, i had to get help paying for the work that I was informed needed done at the price that was actually over $900 instead of the $500plus that I was told previously. Overall my experience was good here.

I took a 94 Chevy here to get a new drive train replaced. They first quoted me 1200 and I said yeah let's do it. Then they called back and said it would be over 3000. I said don't order the part and don't work on it because that's about what the truck would be worth. They did zero work and ordered the part anyways and charged me a 1000. Long story short...I took my truck up there to get fixed...I ended up having to give them my truck because I couldn't pay the bill. And they literally did zero work besides looking at it. They are crooks