Photo from the Complete Automotive website
Our new location, Complete Automotive South, opens to the public in September! We’re thinking up all sorts of things to say thank you to the community right now, and we hope you’ll join us in the celebrations!
Which reminds us: who do you know that deserves a little bit of help with their car right now? Nominate a friend with car repair needs for an incredible discount. Send us an email with their name, why you feel they deserve a break, and what kind of car they’re driving (as well as your contact information) to [email protected] to enter!
Do you love cars? At Complete Automotive, we’ve got cars in our DNA. Most of us have either an aptitude for repairing cars that surprised us when we discovered it, or a love of cars and their form and function that drew us to pursue a career in automotive repair.
Right now, the automotive field is hungry for new blood. The national average age for a master mechanic is 52. As trades go, auto repair is recession-proof and in many locations, turned out to be pandemic-proof, too. There are many roles to be had in an automotive repair shop:
Auto Technicians - the men and women who fix our cars are a special bunch. Some have ASE certifications when hired, and some begin as apprentices and learn their full ASE certifications under the tutelage of a master mechanic.
Service Advisors - a service advisor is the customer’s first point of contact in the garage. They know cars well and ask the right questions for the auto technicians. They have great people skills cultivated over the years and they are good at guiding clients through unhappy moments (accidents, breakdowns, extensive repair crises). Many Service Advisors go on to run shops later. What we need are people who don’t shy away from sales and can connect with our clients.
Apprentices - everyone’s got to start somewhere. Apprentices are paid trainee technicians. They take classes, do repairs under direct supervision, as they slowly learn the trade of auto repair. And there are Service Advisor trainees as well, who learn under supervision how to interact with clients and help them get the best care possible while guiding them through the hard parts.
Support Staff - every operation needs support staff. We have office workers for bookkeeping, drivers to shuttle customers around in our service van, and cleaning staff to keep us sparkling.
At Complete Automotive, we have a culture of supporting each other and working together as a family. Morale is important to us, and the happiness and wellbeing of every employee is, too. We hire people, not for our immediate needs, but to try to find long-term workers who respect what we do and want to be a part of it. If this sounds like you, consider applying with us on our Employment page.
Our Lifetime Protect Plan is helpful in our goal to get your vehicle to 300,000 miles and beyond. Let us show you how to get 300,000 miles or more out of your car with proper maintenance. To hear more about the plan, click here, or call Complete Automotive for more details. Complete Automotive can be found at 2238 E. Chestnut Expy, Springfield, MO, 65802; our hours are Monday through Friday, 7:00 a.m. until 6:00 p.m. Timely Professional Affordable Auto Service? We can help with that!