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Lifetime Protection BG Protection Plan
Lifetime Protection BG Protection Plan

Complete Automotive has a blog with interesting, informative and fun things happening in the automotive industry. Please check it out. If you have any questions about our auto repair services, call us, schedule an appointment online, or stop by Complete Automotive at 2238 E Chestnut Expy Springfield, Mo. 65802. Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

Tag Archives: auto repair

Five Safe Driving Tips

  If you are starting to get outside and drive more frequently after COVID-19 restrictions, that’s great news. We still encourage you to be safe, wash your hands, and keep social distancing until we truly have the pandemic under control. But one thing we’ve noticed during the COVID-19 is how fast people are driving lately. Why is everyone in such a hurry? We realize that traffic is light and the roads may beckon you to hit the gas pedal a little harder, but our streets were never meant to be the setting for the Fast And The Furious street races! All kidding aside, here are five safe driving tips in case you feel your driving chops have become a bit rusty. Obey street signs. We know this sounds simple, and it really is. Follow the speed limit. Make a complete stop at a stop sign. Park only in places where you are allowed to. When you obey the street signs, your journey will be a lot less stressful with fewer tickets. Look both ways before c ... read more

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How Great Customer Service Makes a Difference

How Great Customer Service Makes a Difference

Excellent customer service makes all the difference when it comes to customer loyalty, which is why we strive to keep our customers smiling throughout the time their car is in our shop for repairs. It is our customers that come into our shop that makes all the difference, and we want to make it a positive experience at Complete Automotive.  Having certified technicians on staff means that they are held to the highest standards of auto repair, not just by their employer by a third party. This means that minimum national standards for auto repair are employed at the shop, which is a 2-year minimum of in-shop training before enrolling in classes to gain certifications. This means that your auto mechanic will have hands-on experience and not experiment with your car, so look for those ASE-Certified certifications when choosing a shop. Customer service on the phone and in-person is a biggie. Staying in communication with you throughout the intake, diagnosis, and repair process means ... read more

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What You Should Know About the BG Lifetime Protection Plan

What You Should Know About the BG Lifetime Protection Plan

Have you ever considered purchasing mechanical insurance for your car? It's National Car Care Month, and we are excited about sharing what we know about mechanical insurance for your vehicle. Many of us have considered the idea, but didnt' know where to turn or what the cost is. Here is a blog for services covered and how it works. BG has two protection plan options for you to consider. There is a Plan 1, which includes 100% of all repairs for the first 50,000 miles on your car, and a Plan 2, which covers 50% of auto repairs. The only caveat is that you need to secure coverage for your car before it reaches 50,000 miles for Plan 1, with Plan 2, you need to sign up before 100,000 miles turn over on your odometer. It is pretty fabulous knowing your power steering, cooling system, transmission, fuel system, and the engine is covered in case something goes awry. When it comes to knowing you will stay within budget, you can rest assured that if your budget is tight, you will be abl ... read more

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What Makes Us Unique?

What Makes Us Unique?

As an auto repair shop in Springfield, MO, we pride ourselves in our quality service, commitment to each of our customers, as well as our ongoing training and participation within the ASA, AAA, ASE, CARG, and the BBB. All of these acronyms may seem like a big deal, and that is because they are. Each of these groups requires strict adherence to high standards of service and ongoing training to ensure the latest in technology is employed. Did you know that there are very few AAA Approved auto repair shops in Springfield, Mo? At Complete Automotive, we are confident that you will receive the high-quality service and care you need and deserve. We are also a member of the Automotive Service Association. At Complete Automotive, our Lifetime Protect Plan is helpful in our goal to get your vehicle to 300,000 miles and beyond. Let us show you how to get 300,000 miles or more out of your car with proper maintenance. Complete Automotive proudly installs Jasper Engines and Transmission, which hol ... read more

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How to Show Love to Our Vehicles

How to Show Love to Our Vehicles

  Don’t get stuck pushing your car in for repair on an important day of your life, or even a regular one. February is the month of love and while your car may not need a romantic dinner or flowers, it still needs a little love to keep it running at its best. When you show your vehicle love, you’re the one who really reaps the benefits. From a thorough cleaning to maintaining preventive maintenance, it’s all a way to increase your joy of driving around Springfield and beyond.    The highly skilled and qualified auto mechanics at Complete Automotive wants to help you get the most out of your car always. Our main concern is always your safety, but it’s quickly followed by wanting to help you get the most out of your car for as long as possible. Here are five of the most vital services your car needs:    The fluids in your car are as important as water is to our bodies. When they are dirty or have lost viscosity, they can’t do the ... read more

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It’s Official: Complete Automotive Is Among Springfield’s Best

It’s Official: Complete Automotive Is Among Springfield’s Best

  Our vision for the year 2020 is clear! Complete Automotive in Springfield, Missouri, has been invited to become a member of Springfield’s Best. This is a marketing organization serving the Springfield community, and they only invite the best of the small businesses serving the region. The Complete Automotive team is delighted to be part of this select group.   The Springfield’s Best logo carries a lot of weight in our community. When you see this logo associated with a small business, you can be confident that you are working with a top-notch service provider. Their main goal is to support local businesses that are innovative and trustworthy. The small companies that are selected as members are community-focused, create jobs that benefit our local economy, want to help with environmental sustainability as well as economic sustainability that lifts everyone up together. That is why Complete Automo ... read more

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New Year’s Resolutions: Breaking Bad Driving Habits

New Year’s Resolutions: Breaking Bad Driving Habits

This is a great time of year to take a look at what’s working and what’s not working in our daily lives. One of the areas we should all consider revamping is how we drive. It doesn’t matter if we are brand new to the road or if we’re proven experts when it comes to driving. There’s always room for improvement.  Don’t speed. Even if you’re running late, better late than dead. Tickets aren’t so fun either. This is one great way to help yourself and those around you remain safe.  Come to a complete stop. Instead of running the stop sign or red light, take the time to come to a complete stop just in case someone else is driving poorly. Use your turn signal. It can seem like you don’t need to use it, but it really does help the other drivers on the road to know where you are planning to go. Merge properly. Don’t just cut people off, but also don’t stay too far behind in an attempt to let everyone else go. You just ... read more

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Why Is It Smart To Have a Comprehensive Vehicle Inspection?

You may think that having a comprehensive vehicle inspection done on your vehicle is a waste of time and money. Nothing could be further from the truth. Whether it’s on a car you’ve owned a long time or one you are hoping to purchase, a comprehensive vehicle inspection can provide you with a wealth of knowledge that can help you make informed decisions. The auto repair pros at Complete Automotive in Springfield believe these inspections are absolutely priceless.  Our auto mechanics use digital inspections so we can show you exactly what we find. This way you have the information you need to feel confident about any auto repair decisions you’ll have to make. It will also help you decide if a vehicle you’re considering for purchase is a good deal or not. It will show you what absolutely has to be done right now and what can wait until a later time.  When it comes to a vehicle you currently have, a comprehensive inspection arms you information that will ... read more

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I See The Light!: Torch Award Winner & How Headlight Restoration Helps for Better Night Driving Visibility

I See The Light!: Torch Award Winner & How Headlight Restoration Helps for Better Night Driving Visibility

Complete Automotive in Springfield, Missouri is excited to announce some de-LIGHT-ful news!   Our auto repair shop was recently announced as the winner of the Better Business Bureau Torch Award in 2019! Yay!!! Here is the write-up that earned us this esteemed award:   “Proudly serving the community of Springfield, MO for 10 years, we have developed a solid reputation for 5-star service. Our team of auto mechanics are highly-professional, talented, personable, and are always studying up on advances in automotive technology. We can confidently say that our team is among the best in the auto repair industry. But we are in business for more reasons than to fix cars. We are deeply dedicated to our community, as well. We support many local artists to display and sell their works of art in our lobby. We host several community events and fundraisers, including National Police Officer Day and activities at local schools. Whether it is auto repair or community service, our re ... read more

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What You Should Know About Fall/Winter Maintenance and Battery Reliability

What You Should Know About Fall/Winter Maintenance and Battery Reliability

With the changing of the seasons comes changes to how you should be maintaining your vehicle. Summer can create some issues for your battery and unfortunately, that toll crops up during the colder months, making our batteries less reliable or prone to failure. When it’s time for you to prepare for the winter months, there’s a lot you can do on your own, but don’t forget that Complete Automotive is here to assist you with all of your auto repair and maintenance needs.  Car batteries are lead-acid batteries, and the way they work depends on chemical reactions. These chemical reactions are affected by environmental temperatures. Hot or cold, it is going to change how efficient your battery is and how long your battery is going to last.  Cold temperatures are going to slow down the chemical reactions, meaning your battery is going to bog down when it gets cold out. This can happen despite how fully charged your battery is. Though, a new battery before an extreme ... read more

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