Springfield Auto Repair

My boyfriend and I have been using Complete Automotive for almost a year now. It's close to our home and we always receive friendly/professional service whether it's over the phone or in person. We don't feel like we're being over charged for there services and are happy to have there coupons come in the mail especially when it's Oil Change time.

My entire family and I have trusted Complete Automotive for many years with all of our vehicle needs. I think over the years we have taken over a dozen vehicles there and have never regretted it on bit. They have become the only auto repair shop that we will ever let touch our vehicles after multiple bad experiences with other establishments. Carl and his staff are truely a rare find in the vehicle service world these days. They are honest, reasonably priced, and treat you like they would their own family. There have been many times where we have taken a vehicle in for repair thinking it would be an expensive replacement/fix and then we get a phone call from the mechanic stating that it was something entirely different than originally thought and instead would be much cheaper to fix saving us literally hundreds of dollars (most places would just replace the original "problem" without even hesitating and charge premium prices without ever truely finding the fix.) I could not recommend this shop more to anyone and everyone. They have courtesy shuttle service and extended hours which makes it so much more convenient for a working person like myself.

I like the new arrangement of the waiting area. Everyone friendly and polite.

Always fast courteous service! Never pushy or rude. Made recommendations based on my questions. Great job, guys!

Bravo! Exceptional customer service, they deliver on what they do!

I have an old car that I needed to determine if it was worth fixing. Unfortunately it wasn't worth fixing, but Complete Automotive did a thorough assessment and no pressure to fix. I've found them to be very professional and easy to work with on my vehicles.

COMPLETE AUTO IS VERY GOOD WHAT THEY DO.WE HAVE BEEN WITH CARL FOR YEARS.

As always great service with a smile!

Complete is where I take my car because I trust them and they are quick to get it taken care of. It's hard to find a shop that you truly feel they are doing the right thing. I would recommend anyone to go there. Carl and his crew are great!

they did a great job fixing my door and were not overly priced and i did not have to wait hours for it to get done