Check out the incredible reviews that we are always receiving from satisfied clients from Springfield, Strafford, Rogersville, Ozark, Nixa, and beyond.

If you have any questions about the auto repair services that we offer, call us, schedule an appointment online at one of our two locations. Stop by Complete Automotive at 2238 E. Chestnut Expressway, Springfield, MO 65802, or Complete Automotive South at 3220 South Campbell Avenue, Springfield, MO 65807.

Our highly capable auto mechanics will determine the problems with your diagnostics and discuss the next steps to be taken to ensure your safety. Customers quickly come to trust that they made the best choice by choosing Complete Automotive. We look forward to your visit.

1

This place was great the first time I went there, quick in and out and no fuss. The next 3 times we've been, they've recommended $1000 worth of extra service and taken forever to finish a simple oil change. We had an appointment at 9am to get her oil changed and the car wasn't ready until noon. We called at 11 to check on it and it hadn't even been pulled into the garage yet.

5

I normally dont leave reviews, but this time I just had to because of how amazing they were. I dropped my car off for an inspection and I could tell that they werent trying to ride me for money... Not only that but they gave me a ride to and from work as well. I got my inspection done and i have never been happier with an auto repair company in my life. They were there for the sole purpose of providing an amazing service. Unlike Midas... I went in to get my brakes changed and they wanted to charge me nearly $500 for brakes and 3 rotors. Heres the rub, my car has only 2 rotors. Midas was literally trying to scam me. I wish I saved myself the trouble and hassle and just went to Complete Automotive for that too.

4

I go here all the time for my '94 Taurus. They can be costly, but always allow you to look over a bill or make changes to the service if you feel they are not needed (such as using a cheaper/used part), and you must remember if you are a AAA member to ask for their AAA discount. I've never had anything they've fixed need a new repair later, and I've done business here a lot. Starter, A/C, Heating, etc. This is a big selling point for me, since I come from an area where any automotive repair typically ends up needing repeat visits and a lot of costly trial and error, or downright shady practices. It is also worth noting that there are incentives for repeat customers, such as Carl's Cash. When I first started going here I was a little disappointed in the wait times, as I would be assured a certain time frame and then end up waiting double in the waiting area, sometimes hours, without any notice. However, this is a customer service issue I have noticed is being improved; my last few visits the employees kept me well updated during my wait time and kept tabs on the progress and how long I would need to wait. The complimentary coffee, nice comfortable seating, and TV/WiFi in the waiting area are also a step above many places and very appreciated. Speaking of customer service, they also offer rides to and from your home if the vehicle they are working on is the only form of transportation you have, and of course can arrange towing. Scheduling an appointment is easy and they often can get you in on the same day you call. It all feels very streamlined and considerate, meant to make the stress of needing your car fixed a bit less so.Still, the high cost can be very prohibitive for some, so I can't quite give 5 stars.

5

It's easy to deal with easy/standard situations and people and have good outcomes, but I really gain or lose respect for a business based on how they deal with difficult situations. Today, that difficult person for Complete Automotive was me. I had a rough situation for which I was partially at fault. I flew off the handle, admittedly, when they first called me with an update. Despite my getting angry on the phone, Desiree was calm and professional, and Carl was kind and worked to find a solution that I would be happy with. Ended up getting the work done FAST and Carl was nice and forgiving/understanding when I came to pick the van up. I had initially ruled out repeat business, but Carl and the team at Complete Automotive absolutely earned it today. Thanks, y'all, for being nice when I was kind of a jerk and for providing fast service. I'll be back, but hopefully not too soon. :)

Jordan Thank You very much for trusting us with your repair issues and thanks for understanding. Danielle and the team can work miracles when needed. Carl Hutchinson

- Complete Automotive - South
5

I have known Carl for a number of years, and I have been very pleased with the service over the years. This was my first dealings with Brody (Service Advisor at Complete Automotive), and the interaction was informative, concise, and very easily communicated to me. I appreciate all of his time and efforts!It's always nice to deal with people that are the best at what they do, and enjoy their jobs!

5

Our son was traveling out of state and had an issue with his1999 Volvo. Not knowing anyone in the area I relied on AAA Approved Auto repair. I am pleased to say, Complete Automotive went above and beyond any expectation I had. I called and spoke with Brody, he truly cared about our situation, we had a few options, my son was able to drive himself to this facility, they assisted in diagnosing and repairing the vehicle and sent him on his way. Thank you Brody and Complete Automotive

5

I had an oil change and a tire rotation yesterday and found them to be competent, honest and accommodating. They honored a coupon I had received in the mail for a free tire rotation with an oil change; explained that the oil I needed would be higher in cost (which I knew) and how many quarts it would take. I really liked this operation and the service was great. I gave a card to my son and plan to tell others about this business. ***** Springfield, MO

Thank you so much for taking the time to leave us a review, and thank you for referring others. God bless.]

- Complete Automotive - South
5

Honest and fair. Even though I live far from Complete Automotive, I always take my car to them when there are repairs that need to be done. I don't know if they are the cheapest and I don't care because they provide excellent service and are very friendly. Thanks, Carl!

Thank you so very much for the review Ben! We genuinely thank you for your business and your support! All of us here are looking forward to seeing you next time! Take care and good luck!

- Complete Automotive - South
5

I was impressed with the care and competence this operation showed in getting my car "road ready" with an oil change and tire rotation. All charges were explained in detail before the service and they honored a coupon I had received in the mail. A very nice surprise and I will recommend this automotive service to all my friends and family. Honest, competent, same-day service.Carol Springfield, MO

1

I was charged $35 just to put in a little bit of brake fluid in, took 2-5 minutes. The bottle of brake fluid would only cost about $4 if that, pathetic. Got to make that all mighty dollar. I wonder how long they will leave this post up? Most of the automotive shops I have ever been to if it had been something so small and minor might have wrote it off or just charged for the little bit of fluid used, I guess their policy is to charge you for a certain amount of wages not matter how long it takes, policy is policy and money is money. Good luck on your new building.

Complete Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Complete Automotive - Chestnut (417) 866-6957, Complete Automotive - South (417) 530-3220 if you have any issues in accessing any area of our website.