Springfield Auto Repair

Great service with upfront expectations from the staff at Complete regarding time and materials. Much appreciated the friendly atmosphere and communication.

So if you're having car problems I HIGHLY reccomend Complete Automotive!! After going to 2 different mechanics, 2 weeks in the shop, random new issues starting, and a bunch of bs my car was STILL broke when I finally took it to Complete Automotive yesterday. Within 45 minutes they diagnosed the main issue, along with 3 other smaller problems, contacted me with my options and a link to read the inspection notes myself! They offered a free shuttle service when I dropped the car off, and they just called to let me know my car is ready- I paid online in less than 2 mins- and it is now being delivered to me, free. 👐👐👐👐 I'm SO relieved!! Also their secretary Tory was the most helpful person I've ever spoke with in customer service 😁😁😁

Exceptional customer service and expert repairs. Always on time with repairs and on top of keeping us informed on upcoming maintenance. They're the best!

Exceptional service. Outstanding customer service. You get exactly what you pay for. I have taken all my cars here and will continue to while I live in the Springfield area. I highly recommend taking your vehicles here. Other than their customer service, the one thing they do that I have never seen another mechanic shop do is while doing a 40 point inspection of your vehicle health, they take pictures of what they recommend changing or replacing. They work with you, give you options and get you the best price they can.

Took my car in this morning to have my engine light checked. And the workers here are the sweetest people., and very helpful. They made my experience easy and comfortable. The wait time wasn’t that long. There waiting area is comfortable, very clean. Definitely will come back if needed. 😊

Fair pricing, professional service, and quick turnaround. Genuinely couldn't ask for anything better!

Hello everyone, I was merely perusing through the reviews of your repair shop and must say I’m impressed with all the outstanding positive feedback! What nice free advertising for the business! I’m not a customer but I am looking for part time employment. I’m a retire master toyota technician. I would even consider bring- ing my personal vehicles here for service, just to experience what others say about Complete Auto Service. Sincerely, Gary B

As always, the staff is courteous and professional. I have complete confidence in Complete Auto!

Mark and Tori are very friendly and more knowledgeable than most service advisors. Their attitudes are genuine and are very pleasant and refreshing in times of stress. The 3-4 mechanics I have interacted with know their stuff and it is a big relief knowing that they have my vehicle in mind

Mark and the team at Complete Automotive handled the repair of my sons car in a timely and professional manner. I was kept informed throughout the process. I highly recommend them for all your repair needs!