Springfield Auto Repair

Amazing customer service and support! Will definitely continue servicing my vehicles with Complete Auto.

Went in to get my truck checked out because of some possible alignment issues..Was greeted by a young lady who was very pleasant and professional with every aspect...we did a test drive and they confirmed the problem and did a front wheel alignment the lobby was really nice to wait in with refreshments and it wasn't very long before they had it done and explained to me how everything went......I would definitely use them again if needed ...

I own an auto repair shop in New York State and have had the pleasure to know Carl Hutchinson through business workshops and associations. Carl is a special person. His shop reflects his morals and values. I would not hesitate using Complete Automotive for all your automotive repairs. And now he has a second repair shop. With me, if I trust someone It is just a matter of finding the money to pay. The rest is simple. Just put your car in his hands and relax!

Loved my experience at Complete Automotive! They serviced my brakes on my 2021 F-150 and I was very pleased with the quality of repairs performed. Will be recommending to others!

Carl and his team are VERY professional from the moment you walk in the door all the way through the process... From Check engine light repairs to brakes, oil changes, etc....

A couple weeks ago my brakes started grinding and making a loud noise anytime I would drive. At first I figured it was just the brake pads and maybe a rotor but I don’t know too much about cars personally so I can to complete automotive for a professional opinion/quote. After about 30 min I was informed that my brake pads needed to be changed (which I figured) but also was told my rotors needed replaced as well as both capilers and some hoses. I was quoted $1100 for the repair and 2 weeks for the parts to come in. I decided to try to get a second opinion so I talked to a friend and he said he would look at it for me and replace it if he could. He took apart my car and the brake pads were shot and only one rotor needed replaced. So to summarize, I was about to pay $1100 for parts on my car that were perfectly fine and probably wouldn’t have even been changed. Also it took me less than 2 hours and $150. PLEASE PLEASE PLEASE get a 2nd opinion before doing business with this company. I will NOT be returning.

Best car repair experience I’ve ever had. The people there treat you like family! They were so kind, honest, diligent, and communicative. They even shuttled me to the shop when I had no way of picking up my car, for free.

Everyone there is honest and super knowledgeable. GREAT place to go for service or any repair with awesome customer service