Springfield Auto Repair

Very satisfied with the service received, I know of no better compliment than to say they will be my go to from now on.

Always very pleased with the work of Complete Auto. Very friendly staff, clean waiting room, and A-1 service. Been using them for several years and will continue to do so.

5 Stars Complete Automotive is a wonderful shop! They really know what they are doing and are very pleasant to work with. They always try to give you the best deal they can. Every time I’ve taken my car in the owners have sent me a card signed by them with some coupons or Carl’s cash. Hands down the best mechanic I’ve ever been to. In addition to there wonderful service, the parts they fix on your car will have a warranty by them. If there are any problems with the same part, they fix it. Highly recommend Complete Automotive and definitely will continue to bring my car there if I need anything.

Tory was great! She was very efficient and helpful. They did not take long to diagnose what was wrong with my vehicle and let me know. I appreciate their quick response and hard work.

For my first experience at CA, I couldn't be happier. Service was great and professional, and I will return as needed.

I have been a customer of Complete for at least 10 years now, and all I can say is that they aren't the mechanic shop I take my car to, they are my extended family I call in my time of need, and they are always there to help. Today I went out and found I had a dead battery. BUMMER!!! I called Mark and he got the ball rolling, per usual. They came and jump-started my car, drove it to the shop, tested it out, put in a new battery and returned it to me, all in the space of three hours. TALK ABOUT SERVICE ABOVE AND BEYOND! Oh, and since the battery was under warranty, there was NO CHARGE!! I call that a family discount, or better yet, just family doing what family does. Need a shop you can trust? This is the place for you.

An automotive repair shop I can TRUST, who values its employees! If you are looking for a family-owned, quality, ethical auto shop, look no further. I wouldn’t take my car anywhere else. Mark and Tori are incredibly friendly and knowledgeable. I live south of Springfield, but do not mind the extra drive time to take my car to Complete - and they offer a shuttle service if I need it. Support your locally-owned, trustworthy auto repair shop! Thank you Carl and Maureen!

Complete Auto always takes such good care of us, not just our cars. They are efficient and trustworthy. I highly recommend.

They were super friendly and helpful with getting the oil changed in my car. They gave me a ride to work while they maintenanced my vehicle. Super affordable and that personal service makes this a local place I will definitely return to again and again!

After a collision with a semi-truck, we needed a LOT of work mechanically. We were so impressed in the five years we've lived in Springfield with Complete, we had our vehicle towed there as a matter of course. Even more than usual, they impressed us with their efficiency, professionalism and care.