Springfield Auto Repair

Received the best customer service on my routine oil change today!

Very thorough

Thank you all so much for keeping our Yukon In good shape.

I had to make a long drive to Kansas City and wanted to do a quick check up on my car before heading out. This place is incredible, from the moment you walk through the door you’re treated as a valuable customer. Everyone takes good care of you. The level of transparency and communication regarding your car is amazing. I was told what was wrong, asked if I wanted to replace any overused/damaged parts, and the customer service was truly genuine. I got my car looked at and fixed and it didn’t even cost too much. They were through with their inspection and now my car drives better and smoother. Thank you so much!! I highly recommend this auto shop for genuine and trustworthy customer service. They all go above and beyond for every single customer. Thank you!!!

Customer since several years. Absolutely amazing place, very well chosen employees from service desk to technicians to shuttle service, every employee is truly amazing and very communicative. Besides great repair service they really helped us out a lot over the years with towing and pick up planning to get me and my wife to work and back and also great consultation in upcoming service needs. I hope Tori manages it at one point. With Rufus together it is an excellent front desk team. I had my car recently at the manufacture service for once for a check up and they been amazed about the excellent condition my car is in, that proved to me the great work Complete Automotive does. All the best to continue how good you all are for the future!

Recently I reviewed only 3 stars, because my vehicle was damaged while in the shop. Carl, the owner of CA stepped up and immediately took care of my repair cost. In life, things happen, no one is perfect, the real test in ones Character I believe; is how problems are dealt with after they occur. Carl and his staff took care of this situation perfectly. I would now rate them 6 Stars if that were possible. Thank you Carl, Tori, Rufus and Chris for your stellar customer service form the minute I walked in your door. You have created a faithful customer and will definitely refer anyone I know to your business locations. RJ

I picked up my car yesterday and it runs perfect.

Fits me in and took care of my problem...thank you!!

Always love the service! Thank you!!

Great people and great place for all your service needs!!