Springfield Auto Repair

Our car was on its last breath and they resurrected it. It would have taken us months to get the car into the condition it’s in now. It had several issues that had to be done and redone but they were really good about talking to us about our warranty and not moving ahead without getting our approval first. Thanks for turning our lemon into a daily driver!

A check engine light popped up on our car while driving through MO in the middle of a long road trip. We stopped at Complete Automotive at 5:29 to get it checked out. They close at 5:30. The technicians were gone for the day, so the guys in front checked it out for us. The best they could and gave us their best recommendation. The kind gesture is why I am writing this review. Thank you for taking the time to help us! We appreciate it greatly!

They make my life so much easier and they are excellent at what they do and I highly recommend

First we call and got a appointment to check our electric seat switch and we explain it had to be fixed by a certain day because my husband was going out of town. At no time we’re we told there would be any kind of charge or a 12 point inspection that was done without our permission. Most places look at your car and give you a understanding of what needs to be done and the cost before any thing is done. We get a call a few days and we’re told they would not be able to see it until 3 or 4 days later but said they could still get it done in time. Still no mention of this inspection that we still didn’t need or want. So we took our vehicle in and they wanted 800.00 dollars for a 30 dollar part and could not get it fixed in time by the way so they finally sent via text a list of the inspection they did without our agreement. So we told them no and they charged us 129. For the inspection we didn’t ask for and had the gall to send us a ten dollar coupon in the mail. Really never ever would I recommend this place and I think they owe us a 129. Dollars back!!! I could not find where you rated this company at but it would be a big fat 0

First we call and got a appointment to check our electric seat switch and we explain it had to be fixed by a certain day because my husband was going out of town. At no time we’re we told there would be any kind of charge or a 12 point inspection that was done without our permission. Most places look at your car and give you a understanding of what needs to be done and the cost before any thing is done. We get a call a few days and we’re told they would not be able to see it until 3 or 4 days later but said they could still get it done in time. Still no mention of this inspection that we still didn’t need or want. So we took our vehicle in and they wanted 500 plus dollars for a 30 dollar part and could not get it fixed in time by the way so they finally sent via text a list of the inspection they did without our consent. So we told them no on changing our switch seat and wanted to do a front end alignment that we just had done and charge for that was why they wanted 800. So instead they charged us 129. For the inspection we didn’t ask for and had the gall to send us a ten dollar coupon in the mail. Really never ever would I recommend this place and I think they owe us a 129. Dollars back!!! I could not find where you rated this company at but it would be a big fat 0

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