Springfield Auto Repair

I received

Called Complete Automotive to repair my Ford Escape power seat switch. Instead they did a "complimentary inspection" on my car to point out other repairs they wanted to do, for safety purposes. They estimate included a front wheel alignment along with the switch replacement, for under just $1000. When I declined I was told the "test and inspection" was $129.50...so much for "complimentary inspection". I do recommend this shop to my enemies.

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Every time I go to Complete Automotive, I am met with the highest tier in customer service and they are the ones I trust the most for my auto repair and diagnostic needs. I plan on returning to Complete for all of my automotive needs. Thank you for another great service experience!

Review below.

I spent over $2500 but my problem wasn't fixed. My car has a check engine light on, it says check filler cap. I went to the shop to get this specific problem fixed. They told me that replacing EVAP purge control and the leaking Valve cover gasket would fix this problem. I even approved all of the replacement recommendations that they gave me in the first diagnose such as all replacing all 16 spark plugs, the fuel tank filler neck, install air induction service kit, replacing drive belt. All add up over $2500. Trusting I won't have to worry about the car for a while from there. But NO, the day I got my car back. I drove the car for 10-15 min and the light came on again. Same problem. Keep in mind it was the SAME DAY I got my car back and it still had the same issue. I brought the car back to them as they asked me to do. Not that I know they will charge me a second car diagnose which was $135. They told me the Fuel Vapor Canister was leaking. HOW on earth did they not see it was leaking in the first diagnose??Not to mention, they think it was right to charge me the diagnose again for something they failed to see at first. It will be another $900 to fix the problem and I had enough! They pretty much lost their CREDIBILITY to me at the point. I felt like I was taking advantage of as a college student. I looked up some 1 star reviews that they had and a lot of people were like me : THEY WANT YOU TO KEEP COMING BACK TO THE SHOP TO SPEND MONEY ON THEM ! I went to the a different Auto shop that my friend recommended to me and it ONLY COSTS $585 compare to $900 HERE. How much money I could have saved if I went there from the beginning? I should have done more research! I will never come back and I won't recommend anybody!

well for starters it would be great if this company wouldn't have just tried to sell me any tires and would have just fixed what I asked them to fix in the first place my car is still making a horrible squeaky sound and they had my car for over 2 weeks told me it was good to go yeah right $1,200 down the drain