Springfield Auto Repair

Absolutely fantastic service. Genuine people with a goal to help you be safe in your vehicle!

Good job - well done

I am an on-going customer of Complete Automotive, and continue to be highly satisfied with the maintenance they provide every time they service my F-150. They are a friendly and efficient company, providing most competent service in a timely manner. Plus, they honor their warranties. Complete Automotive can be assured of receiving my future business.

Excellent work as always and very informative.

First time customer! Absolutely deserving of 5 stars! I’ve been chasing a code on my Chevy Cruze for most of the year, and was going through everything at home I could think of. Multiple parts, CEL constantly on, and lots of crying. As a 20-something female I struggled to find a place that wouldn’t try to overcharge me for everything, or got annoyed when I asked questions to try to understand. I took my Cruze in once, and the fix they had for me was short lived. However, I called up and was able to get it back in. They didn’t charge me for the second check of my code, and I ended up having to hand off my car for a few days. They were incredibly thorough in checking my car and digging into the root of the issue! They took their time to make sure they could and would fix the issue, and my car is running great!! They took the time to answer all of my questions, and made sure I understood the systems they were talking about. Some of the prices may be high, but with their financing option and quality of work MORE than makes up for it! I’ll absolutely be returning for any future maintenance!

I was able to get an appointment quickly. Everyone was helpful and friendly. The waiting room was comfortable and the price was reasonable. I’ll be a return customer for sure.

After being told by another shop they could not repair my 2002 -F150 ABS brake system, I found this very clean local shop with friendly people who listened to all my concerns and were able to make the much-needed repairs, all in a timely manner. Once completed my service advisor Michael had heard about my wife's recent surgery and sent me home with a big bouquet of flowers to her delight. When the time comes for another service or repair this is the place to bring your vehicles to, Thanks Again to all involved I definitely will be back.

The very nice people at this shop fixed my disabled sister's car without making her wait all day. They took only a half hour to complete the repair. I don't think a lot of people realize how important having your transportation working and nearby is to a senior citizen on oxygen. These people apparently understand and went the extra mile to accommodate us. We appreciate that very much. They were an absolute blessing to a couple of old ladies who wandered in needing help with a car. We thank you for that.

Professional and a business you can trust.

Had another very successful experience with Complete Auto today. Oil and lube job on my Ford 99' F350 dually truck. Staff was very friendly, professional and helpful on advising me on items that might need attention at this service call review. Highly recommend this team to take care of your automobile repairs or up grades. Thanks team! Marty